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Desktop Support Specialists work across a broad range of technologies and in multiple areas of business to support incidents, problems and requests. As such, this is a challenging and highly rewarding career that is sought after by many companies throughout the United States. Desktop Support Specialists are responsible for answering IT requests via phone, chat, email and instant messages. They will explain solutions in both technical and layman's terms as needed. Desktop Support Specialists will also at times build and install computers, telephone systems and networks in accordance with department standards. They must also be able to perform routine maintenance on equipment and identify, as well as log technical problems as they come up. Desktop Support Specialists should have excellent customer service skills in person, on the telephone or via email. Relevant certifications from Microsoft and Cisco are also highly looked upon by employers. Desktop Support Specialists will also have the ability to work with a team and prioritize projects.
The San Francisco Bay Area is a major city in California and one of the largest in the country. It is the financial, commercial and cultural center of the state. As such, this city is ripe with opportunity for personal and professional growth. It also is the headquarters of five major banking institutions and many Fortune 500 companies.
The San Francisco Bay Area is known for its mild summers, rolling hills, popular landmarks and architecture. It has many parks, restaurants, sports teams, city events and more to take advantage of as well.
Showcase your skill set, passions and career aspirations on your personalized Hired profile.
Respond to interview requests from employers for opportunities that match your goals and salary requirements.
Accept the opportunity that's right for you and start your next chapter!