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Desktop Support involves aiding clients with various problems regarding a particular company's product or service. The goal of a position within this type of industry is to identify, solve and escalate such issues. There are various categories in Desktop Support, which may include desk side teams, networks, servers and telecom teams. Each team is assigned specific duties, such as network authentication, telephone infrastructure and troubleshooting security issues. This may be in various forms, such as a call center, technical support, a call board or help desk software. Responsibilities may involve providing excellent customer service, resolving help desk-related requests, managing both hardware and software-related resources and working well with team members and supervisors. Applicable degrees, training and certifications may also be required.
Known for producing a number of professional sports teams, like the Toronto Blue Jays, Maple Leafs and Raptors, Toronto is home to a variety of stadiums and sports clubs. These include the Ricoh Coliseum, Centennial Park Stadium, the Royal Canadian Yacht Club and the Badminton and Racquet Club. Toronto is also home to five of the largest banking companies in Canada, as well as a multitude of major companies. These include Sun Life Financial, Rogers Communications, Magna International and Manulife. Another major draw to Toronto is the Toronto Public Library, which is made up of over 100 branches. As a large, diverse city, Toronto has plenty of restaurant, shopping and entertainment options for residents and visitors.
Showcase your skill set, passions and career aspirations on your personalized Hired profile.
Respond to interview requests from employers for opportunities that match your goals and salary requirements.
Accept the opportunity that's right for you and start your next chapter!