Ted Jaffe
Ted Jaffe is the Senior Director of Product Management at RingCentral where he oversees product strategy and helps execute the roadmap for the RingCentral apps. Ted enjoys making products and features that solve valuable business problems and delights the customer beyond expectations. He believes sharing experiences (both good and bad) can help the entire industry learn from each other and make better products as a result.
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Human Interface Design Basics
Everyone markets their app as “easy to use”, but we all know that only a small portion of apps are truly intuitive. What really separates easy to use apps from the rest? In my experience, it’s the products that exemplify HID – Human Interface Design. HID is the essence of what makes the “design” of software intuitive to people. No training manual should be required to use...
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How to Manage Stakeholder Feedback as a Product Manager
Most product managers find it challenging to balance internal stakeholder feedback with what...
4 Tips in Agile for Product Managers
Agile is not just a buzzword. Being agile is everything I do and live for as a PM. In this...
How to Avoid Micromanaging and Become a Great Coach Instead
Congratulations! You’ve been selected to lead a team and you’re excited about the opportunity...
Effective Delegation Strategies for Product Managers
Everyone knows that relentless focus and prioritization are table stakes in managing a product to...