TRM Infrastructure & Services PM/Specialist Bd
Vernon Hills, IL

Job Description

Job Description SummaryTRM Infrastructure & Services Project Manager/Specialist is interfacing with BRM's, IT Partners, TRM Peers and Global IT Tower Peers to conduct assessments, design and planning of technical aspects for small, medium and large Business Projects - e.g. new office sites, relocations, consolidations, expansions, retrofitting, new technology introduction, etc. - in close relationship with BD IT suppliers.

Job Description

TRM Infrastructure & Services Project Manager/Specialist is interfacing with BRM's, IT Partners, TRM Peers and Global IT Tower Peers to conduct assessments, design and planning of technical aspects for small, medium and large Business Projects - e.g. new office sites, relocations, consolidations, expansions, retrofitting, new technology introduction, etc. - in close relationship with BD IT suppliers.

Additionally, TRM Infrastructure & Services Project Manager/Services leads technical project teams and interfaces collaboratively with the IT PMO and IT Project Managers, Coordinators and Administrators

RESPONSIBILITIES

* Has a broad and in-depth understanding of IT Infrastructure technologies
* Technical design and planning for small/medium and large infrastructure projects
* Control and feed details to supplier for accurate run books and documentation
* Feedback for requirements for standardization or adjustment to standards
* Work in controlled processes via ITOne and other IT tools
* Maintain close relationship with Corporate Real Estate, Construction, Facilities, and GIS
* Applies comprehensive understanding of concepts within own technical area to design relatively advanced solutions; demonstrates understanding of key business drivers
* Serves as an expert within a technical area and educates others on technical issues
* Collaborates with all relevant parties to deliver solutions and services
* Collaborates with internal/external customers and all relevant parties to deliver solutions and services
* Draws on best practices and comprehensive technical knowledge to advise internal/external customers
* Collaborates with internal/external customers to develop a culturally sensitive plan for achieving Business objectives
* Recommends methods for improved work processes, detailing the process's strengths and answering internal/external customers' questions to gain group consensus
* Supports the implementation process, leading and/or aligning the efforts of involved parties; forges strong partnerships with appropriate constituencies
* Measures performance of the newly implemented solution against desired results and makes basic improvements; demonstrates a strong sense of ownership for outcomes
* Tracks internal trends and suggests process improvements based on observations
* Questions current methods while evaluating broad implications, to develop practical improvements; focuses on achieving goals rather than a fear of failure
* Approaches issues from multiple perspectives and collaborates with internal/external customers in generating creative, effective and practical solutions

EXPERIENCE

* At least 5 years of experience in a Senior IT Engineering, Project Management, or other relevant role
* Experience working in a corporate environment
* Experience working with outsourced providers
* Savvy in working with geographically distributed team members / virtual collaboration
* Extensive experience in troubleshooting issues
* Strong analytical, problem solving, organizational, and planning skills
* Strong project management skills

TECHNICAL SKILLS

* Familiarity with server technologies
* Familiarity with LAN/WAN technologies
* Familiarity with VoIP and traditional telephony, Cisco or Avaya experience a plus
* Familiarity using Microsoft Office, Skype, Visio, Project, O365, SharePoint, OneDrive
* Active Directory, Messaging, DNS, Site & Services, Group Policies
* Share / Folder permission best practices & security groups
* Client Computing
* Printing
* AV, Video Conferencing
* UPS
* Structured Cabling

COMPETENCIES

* Results-orientated and able to work both independently and within a team environment;
* High personal accountability & integrity;
* Courage to drive through change in a professional manner;
* Ability to collaborate within teams comprised of internal and external parties to foster complete project success
* Passion to "make a difference"
* Proactive and the ability to take initiative with a 'can do' attitude;
* Excellent communication skills with the ability to communicate at all levels;
* Ability to attract trust and engender strong relationships with the customers;
* High level of commercial awareness
* Ability to assimilate complexity and to handle multiple-priorities;
* Challenge, collaborate and solve problems creatively;
* Focused and achievement oriented;
* Embodies trust, integrity and ethics inside and outside the Company;
* Self-motivated - demonstrates personal drive and ambition, fostering innovation, focusing on delivery to our customers;
* Demonstrates the ability to interact and cooperate with all employees within international markets;
* Excellent interpersonal skills with the ability to influence others at all levels;
* Adhere to policies and procedures.

TRAVEL REQUIREMENTS

* 25%-40% across US

#LI-TECH

Primary Work LocationUSA IL - Vernon Hills

Additional LocationsUSA AL - Birmingham - Vestavia

Work ShiftNA (United States of America)