Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.
The SFDC Solutions Architect is accountable for providing technology leadership, oversight for development team in defining, executing and implementing Configuration changes and custom development for Salesforce application. Position will be responsible for: - Design application architecture solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements; articulate design considerations, trade-offs, benefits, and recommendations for an application architecture - Expect to play a key role in proactively designing and implementing SFDC improvements and integrations to enhance the company image and increase communications to its employees, customers, partners, investors, and public
* Maximize SFDC and web technologies to support Lead to Service business processes, both internal to the company as well as with Customers and Partners - Define how the components of Salesforce solution relate to each other and how they will support the capability or business area. - Serve as a solution architect to ensure deliverables for Salesforce.com Projects are done in line with best practices and strategic platform direction - Be a key contributor to the SFDC portal based strategy, and actively consult cross functionally with Marketing, Sales, Services and Operations Management - Must be versed in new and upcoming Salesforce.com features to guide implementation of applicable features - Managing the end to end Release, including communication with the business stakeholders - Oversight of multiple vendors involved with Salesforce Configuration and Development work Qualifications Required: - A minimum of 8-10 years of experience in a corporate technology environment managing SFDC and web technology programs is required. - Strong experience functioning in the CRM space with significant senior Salesforce.com administrator/consultant for Enterprise edition or higher (preferably at mid to large, multi-dimensional organization) experience - Experience with technologies that work with Salesforce.com including: Java, jscript, Force.com platform - Must have a strong knowledge of Salesforce.com (SFDC) Lightning/ Communities/APEX/HTML 5 technologies, web design methodologies and techniques, including development tools, quality assurance/control. - Experience in Lightning implementations and Communities a plus - Proficiency with Salesforce.com development including creation of standard and custom objects and fields. - Knowledge of Angular, JQuery, etc., all Java script heavy technologies - Cross functional experience in the areas of; Marketing, Sales, and Service communications organizations desired - Experience with Salesforce reports using external data sources a plus. - Comprehensive knowledge of Software Development Life Cycle (SDLC), with thorough understanding of Requirements Gathering, Business Analysis, Development and Testing. - Good understanding of data structures, data modeling, and db. schema is required. - Experience in moving code from lower sandboxes to production environment and address issues related to functionality, integration, etc. Preferred: - Experience in Agile development methodology/Scrum is a plus. - Must possess strong interpersonal and communications skills, will possess the flexibility to adapt to a rapidly changing environment; will possess strong organizational and prioritization skills - Experience with enterprise integration tools and extract, transformation and load (ETL) tools. - Experience with Marketo/Pardot or other SalesForce compatible marketing platform is a plus.
* Must be currently eligible to work in the US for any employer without sponsorship
* Must consent to and successfully clear all required pre-employment screenings.
Location: This position is located in Florham Park, NJ.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Conduent Business Services or one of its subsidiaries may request such accommodation(s) by sending an e-mail to accommodations@Conduent.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the �Submit� button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. '1916231
Conduent is a provider of diversified business process services with capabilities in digital processing, automation, and analytics.