Sr. Associate Operations Center Engineer Workday
Pleasanton, CA

Job Description

Join our team and experience Workday!

It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.

Job Description

Workday has an open position for an Operations Engineer in our growing Environments team. Successful candidate(s) will be part of a global team responsible for the availability of the Workday stack in our customer facing data centers and responding to our daily challenges. Key characteristics we are looking for; strong troubleshooting skills, technical knowledge and excellent communication skills.

Responsibilities

* First responder to incidents through alerting system or ticketing system
* Work closely with peer teams to resolve customer problems
* Deliver daily tasks and where possible improve and automate
* Support weekly service updates and other scheduled tasks
* Trouble shoot a wide array of technologies
* Participate in unplanned work
* Contribute to our team knowledge base
* this role will require a schedule of 4 days on and 4 days off

Experience

* 3-4 years spent in a troubleshooting/problem solving role
* Excellent verbal and written communication skills
* Hands on Linux/Unix experience required
* Eagerness to learn and adapt to new technologies
* Experience using various monitoring tools (BigPanda, Sensu, WaveFront etc.)
* Well-versed with a scripting language (bash, python, ruby, etc)