candidate will Design the ServiceNow system, including creating workflows,
build service requests from customer requirements, request items and tasks
using workflows to manage data flows from the customer to the support teams
providing the service, use scripting tools and ServiceNow functionality to
create script to automate rote tasks being done in ServiceNow, perform
integrations and process automation using ServiceNow Orchestration, gather
specifications from the IT department and deliver a product/release that meets
the needs presented.
requirements definitions and technical specifications documentation plus load,
manipulate and maintain data between Service-now and other systems.
candidate will work with IT managers to generate views and reports as needed,
analyze and fully understand user requirements and current procedures in order
to improve system capabilities, automate process workflows and address
scheduling limitations throughout the development and delivery of the
ServiceNow roadmap, be competent with ITIL/ITSM processes, perform system and
integration testing with sample and live data, monitor health, usage and
overall compliance of the application, plus detailed knowledge in CSS and other
The candidate will assess existing ServiceNow
usage and recommend forward evolution of ServiceNow capabilities to maximize
their use within the development environment.
Required Skills, Experience, and Education: Candidate must have 16 years of experience
that can be a combination of work history and education. This equates to a
Doctorate and 8 years of experience, or a Master's degree and 10 years of experience, or
a Bachelor's degree and 12 years of experience, or an Associate's degree and 14
years of experience or a High School diploma and 16 years of experience.
Active TSSCI with Polygraph or able to obtain CI Polygraph. Or an Active TS upgradable to TSSCI.
Desired: 8570 Certification.
Job ID 1926405 Date posted 06/17/2019
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