Job Directory AT&T ServiceNow Designer (Westfields)
AT&T

ServiceNow Designer (Westfields) AT&T
Oakton, VA

AT&T is a provider of telecommunications, media, entertainment and technology services for consumers, content creators, distributors, and advertisers.

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About AT&T

Job Description

The

candidate will Design the ServiceNow system, including creating workflows,

build service requests from customer requirements, request items and tasks

using workflows to manage data flows from the customer to the support teams

providing the service, use scripting tools and ServiceNow functionality to

create script to automate rote tasks being done in ServiceNow, perform

integrations and process automation using ServiceNow Orchestration, gather

specifications from the IT department and deliver a product/release that meets

the needs presented.

Create

requirements definitions and technical specifications documentation plus load,

manipulate and maintain data between Service-now and other systems.

The

candidate will work with IT managers to generate views and reports as needed,

analyze and fully understand user requirements and current procedures in order

to improve system capabilities, automate process workflows and address

scheduling limitations throughout the development and delivery of the

ServiceNow roadmap, be competent with ITIL/ITSM processes, perform system and

integration testing with sample and live data, monitor health, usage and

overall compliance of the application, plus detailed knowledge in CSS and other

web technologies.

The candidate will assess existing ServiceNow

usage and recommend forward evolution of ServiceNow capabilities to maximize

their use within the development environment.

Required Skills, Experience, and Education: Candidate must have 16 years of experience

that can be a combination of work history and education. This equates to a

Doctorate and 8 years of experience, or a Master's degree and 10 years of experience, or

a Bachelor's degree and 12 years of experience, or an Associate's degree and 14

years of experience or a High School diploma and 16 years of experience.

Required Clearance:

Active TSSCI with Polygraph or able to obtain CI Polygraph. Or an Active TS upgradable to TSSCI.

Desired: 8570 Certification.

Job ID 1926405 Date posted 06/17/2019

About AT&T

AT&T is a provider of telecommunications, media, entertainment and technology services for consumers, content creators, distributors, and advertisers.

Headquarters
Size
268000 employees
AT&T

Whitacre Tower, 208 S Akard St

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