The Senior Quality Assurance analyst tests and quality assures programs, application modules and products of moderate to high complexity created by the Development Department using systematic quality assurance techniques. The Senior QA Analyst is an integral part of the QA Team providing guidance to staff in approaching QA, and focusing on using and improving the QA processes in use by the department. The Senior QA Analyst will also take the lead in large scale projects to improve the overall quality of the product, departmental procedures, processes and company/interdepartmental interactivity/communications.
* Test and validate program modules of moderate to high complexity to meet specifications and procedures standards. * Conduct thorough and accurate testing of client/server and web-based applications. * Document software defects in the issue-tracking system and proactively communicate with software developers. * Validate all written documentation for assignments for accuracy and completion. * Validate software releases of moderate to high complexity prior to distribution. * Execute on automated test scripts and evaluate. * Create and maintain test plans and test cases of moderate to high complexity for all testing assignments * May assist in certifying a product release for all testing assignments. * Provide guidance to new and existing staff in developing QA skills. * Train QA staff when new processes are introduced to ensure consistency throughout the department. * May participate in agile scrum meetings to gain and apply knowledge of feature requirements, system operation, and ensure new feature stories have appropriate test criteria defined. * May participate to identify opportunities for automating test scripts and assist in the creation of automated test scripts and evaluation, execute and maintain them. * Adhere to and proactively develop QA standards and procedures. * Identify new procedures, methods and/or tools to improve the efficiency of the QA process. * Assist in the design and requirements for new products. * Work with QA Automation Engineer to create new test scripts and to develop solid test frameworks. * Provide analysis and consulting support for development and support employees. * Occasional travel may occur. * Perform other duties as assigned.
* Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement. * Typically a minimum of 2 years' of experience in software quality assurance required; Tyler software or related experience essential. * Strong analytical and problem solving skills involving sound decision making and effective resolutions. * Strong understanding of QA testing methodologies and practices preferred. * Familiarity with basic coding and/or scripting is required. * Strong knowledge and experience with the full lifecycle of software development. * Keen attention to detail. * Strong planning and organizational skills involving the ability to manage multiple work streams effectively. * Strong time management skills with proven track record of delivering successful results. * Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information. * Solid knowledge and experience with relational databases including solid knowledge and understanding of SQL and query writing. * Proficient with Microsoft Office. * Ability to work independently as well as collaborate in a team. * Ability to maintain a test environment effectively with regards to products, tools, data and related aspects. * Previous experience leading and providing direction for large scale projects. * Previous experience developing and mentoring employees. * Ability to be effective in a fast paced environment. * Must be able to travel occasionally.
About Tyler Technologies
Tyler Technologies is a provider of end-to-end information management solutions and services for local governments.