Partners HealthCare Information Services at the Dana-Farber Cancer Institute supports the Division of Philanthropy & the Jimmy Fund which raises funds for research and patient care from a variety of sources including corporations, foundations and individual donors, and through hundreds of fundraising events.
The Senior Business Analyst/Applications Analyst II on the Information Services team supports the Dana-Farber Cancer Institute's Division of Philanthropy & the Jimmy Fund. In this role, the analyst will provide project, application, reporting, and data analytics support in a fundraising and events systems environment. The Analyst will gather and analyze user/business and data requirements, write specifications, reports, and mailing lists. Prior fundraising reporting experience helpful.
Principal Duties and Responsibilities
Provide direct day-to-day application support to users of fundraising and related applications.
Investigate, analyze, and resolve application questions and problems.
Create functional specifications and write custom reports using Jaspersoft Report and Ad Hoc reporting tools.
Work on assigned projects, performing data analysis, requirements gathering and documentation, testing, and implementation of new features/reports. Effectively facilitate informal and formal project meetings, as needed. Take initiative and follow through in solving business/application problems. Manage project scope. Work effectively on teams comprised of business analysts, technical staff, and fundraising staff and subject matter experts.
Create functional specifications as required on custom design and development projects.
Work to understand client's business needs above and beyond the immediate requirements.
Function both as an individual contributor and team player.
Provide quality customer service and serve as an exemplary representative of IS. On-going communication, feedback and follow-through with customers/peers are essential.
Train users on fundraising applications, business processes, or related topics; Create and maintain appropriate user and administrative training documentation.
Performs other duties and special project as assigned.
Bachelor's Degree or equivalent is required.
5 years of experience as a business/system analyst or similar role is required. Previous experience in fundraising is very helpful.
Previous experience working with reporting tools required.
Strong analytical and problem solving skills
Strong communication (writing and verbal) skills
Strong computer and technical skills required; Experience with data and data management strongly recommended; Familiarity with SQL and database experience helpful.
Experience with reporting tools required.
Proficiency in desktop applications, including Excel and PowerPoint, required.
Experience facilitating meetings and providing end-user training is required.
Ability to effectively interact with people from all organizational levels and diverse teams
Ability to manage workload and competing priorities to complete tasks in a timely manner
Ability to be flexible, versatile and adaptable in day-to-day activities.
Manage workload and competing priorities.
Project management skills a plus.
Diverse Brookline Village/Huntington Ave. location and near the Longwood Medical Area.
Office environment with travel occasionally required for meetings at medical and patient care areas and other Partners HealthCare or DFCI locations.
About Partners HealthCare
Partners HealthCare is a not-for-profit health care system that is committed to patient care, research, teaching, and service.