United States of America - Washington, D.C., Remote
AECOM has an immediate opportunity for an IT Support Specialist - Senior to support a government agency's capabilities in remote.
Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users with little to no direct supervision, to include, move/add/change of end user equipment, software install and upgrades. Will be required to perform advanced troubleshooting and problem resolution in coordination with multiple support organizations and with direct communication with the customer.
Must have a minimum of 5 years of related experience providing IT Hardware and Software Deployment, Troubleshooting, and Problem Resolution support to end users.
May be required to travel to SEC locations and data centers (<10% travel required).
Candidates must be U.S. Citizen or have legal right to work in the USA without sponsorship (Agency check will be required for this position).
Clearance Required: Not required, however must have ability to clear background investigation by ICE for Entry of Duty (EOD) clearance.
What We Offer
When you join AECOM, you become part of a company that is
pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions
inclusion, diversity and overall
employee well-being through programs supported by company leadership. Our
core values define who we are, how we act and what we aspire to, which comes down to not only
delivering a better world , but working to "make amazing happen" in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
Job Category Information Technology
Business Line Management Services
Business Group Management Services Group (MS)
Country United States of America
Position Status Full-Time
Requisition/Vacancy No. 220459BR
Clearance Required No
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
AECOM is an engineering company that provides design, consulting, construction, and management services to governments, businesses, and organizations.