CX Engagement Cloud Technical/Solution Architect ,Consulting Technical Director Oracle
Chicago, IL

Job Description

As an acknowledged authority within Oracle, this senior level consulting position is responsible for creating and implementing innovative solutions with industry-wide impact. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated solutions within constraints of time and budget.

Analyzes business needs to help ensure Oracle solution meets the customer's objectives by combining industry best practices, product knowledge, and business acumen. As a position of technical/professional influence, this individual frequently operates at the leading edge of technology. Recommends and justifies enhancements to Oracle products to meet very complex customer needs. Exercises creativity and independent judgment in developing methods, techniques, and evaluation criteria to deliver functional and technical expertise on a wide range of business and technology solutions. Leads experienced consulting teams on challenging projects; works on significant and unique issues. As a thought leader and trusted advisor, effectively influences difficult decisions at the leadership-level of customer organizations. Enables business development efforts by providing subject matter expertise. Resolves very complex customer escalations. Drives customer process direction and decisions by providing domain leadership within relevant industries on end-to-end enterprise solutions. Creates new solution sets based on assessment of industry needs, market demands and knowledge of competitive product offerings.

10 years of experience relevant to this position including 5 years of consulting experience. Management or team leadership experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to lead large teams. Strong influencing and negotiation skills. Ability to travel as needed.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

CX Engagement Cloud Technical/Solution Architect -

A leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

Demonstrates expertise to deliver functional and technical solutions on customer engagements. Able to lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated Cloud solutions within constraints of time and budget. Configures and validates the Sales and Engagement Cloud application per customer requirements. Should be able to participate and lead mapping activities to integrate and migrate customers to and from legacy CRM or on-premise and Cloud application(s).

Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more Cloud product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.

8-10 years of experience relevant to this position including 4 years of consulting experience. Extensive experience of Sales Force Automation (Oracle Sales Cloud and Engagement Cloud) is a must. Prior team leadership or management experience preferred. Undergraduate degree or equivalent experience preferred. Hands on experience in Sales Force Automation products, preferably Cloud based solutions. Ability to communicate effectively and build rapport with team members and clients. Strong influencing and negotiation skills. Ability to travel.

Skill Sets:

Min 7 years of strong development experience

Middleware, Oracle Integration Cloud, IDE -JDeveloper, strong J2EE,Java, XML development and Oracle Fusion Apps)

Knowledgeable and experienced with web services standards and technology including WSDL, SOAP, REST, XML-Schema, Web Services and WS standards.

JavaScript, JSON, XML, XSL.

Experience with tools such as JDeveloper, Eclipse, , Soap-UI. Integration experience with one of Oracle's application suites such as Siebel, CRM OnDemand, Oracle eBusiness, Oracle CPQ preferred. Ability to work with file based loads.

Excellent communication and presentation skills

Understanding of Sales Force Automation (Oracle Sales Cloud and Engagement Cloud) is a must