Team Lead Service Delivery/Online Performance Engineer Sabre Corporation
Southlake, TX

Job Description

Req ID: 48616

Job Family: Information Technology/Software Development

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

The OCPE is a consultant and an engineer of technical solutions focused on OTA shop-to-book performance. OCPE's are responsible for BFM performance maintenance and optimization to maintain a high level of effectiveness and conversion for the agency, and efficiency and productivity for Sabre.

The OCPE pre-engages during negotiations as an internal support to Sales to help identify optimal solutions for Shopping. After the Sabre Shopping Solutions have been implemented, the OCPE assumes responsibility of the OTA Shopping Operations Performance.

In order to ensure the highest possible performance of BFM Shopping, the OCPE leverages an extensive network of technical experts, report and tools. OCPEs oversees the correct management of Service Incidents, JIRAs, and P0/ P1 incidents to drive maximum conversation of the shopped itineraries

Job Description