Job Directory Cboe Global Markets Spec, FX Trade Desk Support
Cboe Global Markets

Spec, FX Trade Desk Support Cboe Global Markets
New York, NY

Cboe Global Markets operates as an options exchange.

Companies like Cboe Global Markets
are looking for tech talent like you.

On Hired, employers apply to you with up-front salaries.
Sign up to start matching for free.

About Cboe Global Markets

Job Description

Job Description

Responsibilities:

* Monitor the status of the liquidity base at all times and interact with market makers and clients when needed.
* Report any trade issues with either market makers or clients immediately.
* Work with Liquidity group personnel, sales and clients to resolve any trade disputes that may occur between platform participants.
* Coordinate with Cboe FX Sales team for all onboarding requirements (UAT and PROD), FIX and market data onboarding's and certifications.
* Troubleshooting root cause analysis and communicating any client issues that may arise.
* FIX and market data onboarding certifications troubleshooting and review.
* Coordinate with sales, development and market operations on the platform operations and health.
* Interact with Cboe FX Prime Brokers regarding client integration or issues that may arise.
* Manage support issues and escalate technical issues appropriately.
* Monitor all electronic alerts and respond as needed.
* Manage support issues and escalate technical issues appropriately.
* Work Monday to Friday 9:30am to 5:30pm, holiday's included.

Requirements:

* Minimum 3 years working in FX environment customer facing support role.
* Strong computer and communication skills.
* Foreign Language Skills are optional but preferred.
* Trading support experience is a plus.
* Familiar with JIRA (preferred)
* Familiar with FIX protocol and low latency trading systems (preferred)
* Linux command line experience (preferred)
* Some shell scripting and Linux performance analysis (optional but preferred)
* Familiar with networking fundamentals and debugging tools (telnet, ping, traceroute, netstat and wireshark)

#LI-HF1

Cboe Global Markets is an Equal Opportunity Employer. For more information, please click the following links:

Equal Employment Opportunity is The Law (in English)

Equal Employment Opportunity is The Law (in Spanish)

Equal Employment Opportunity is The Law (Supplement)

E-Verify Participation Poster (English)

E-Verify Participation Poster (Spanish)

Right to Work Poster (English)

Right to Work Poster (Spanish)

About Cboe Global Markets

Cboe Global Markets operates as an options exchange.

Size
842 employees
Cboe Global Markets

400 S LaSalle St

Let your dream job find you.

Sign up to start matching with top companies. It’s fast and free.