Software Development Engineer III Liveperson
Austin, TX

Job Description

LivePerson makes life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship - a conversational relationship - with their millions of consumers.

In this role, you are responsible for setting a high bar throughout the software development and deployment lifecycle, including design, development, documentation, testing and operations. You will collaborate closely with product manager, scientists, software developers, as well as numerous internal and external partners and stakeholders. The right candidate with be self-directed, capable of working independently in ambiguous environments to define deliverables, shape outcomes and lead teams toward successful results. The candidate must be able to thrive in a flat, fast-moving environment that relies on lightweight processes to deliver huge impact.

During your tenure at LivePerson you will become an expert in the following and much more:

* You will own the design and implementation of significant portions of the product development, and serve as a leader and mentor for other engineers in their areas of work.
* You will help set the features, architecture, and best practices of the team, and have significant influence on our overall strategy. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements.
* You will be creating a reliable, scaleable, and high performance service requiring exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems.
* You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.

We are looking for an expert with experience in:

* Bachelor's degree in Computer Science or related field
* 5+ years experience building successful production software systems
* Design and architecture experience, as well as sound knowledge with object oriented design patterns
* Experience working on a large scale deployments and performance tuning.
* Experience developing cloud software services and an understanding of design for scalability, performance and reliability

Required background:

* The ideal candidate will be clearly passionate about new opportunities, and have a demonstrable track record of success delivering new features or products.
* This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast.
* Experience with web-based applications and/or web services-based applications, especially at massive scale, will be very applicable and helpful.
* Experience with Go is a plus

We care about you.

LivePerson works hard to create a positive employee experience. Your life outside of the office is important to us. We support our teams with competitive benefits and paid time-off that enables our family to take the time they need to recharge.

We want you to feel part of our LivePerson family.

Team events, daily snacks and happy hours on occasion will help you settle quickly into your new workplace.

You can read more about LivePerson and Our Principles here - https://www.liveperson.com/company/#guiding-principals

Our company believes equal opportunities for both genders is something that has been overlooked for too long.

To shake up the industry, LivePerson CEO Robert Locascio recently launched the Equal AI initiative - established to focus efforts on eradicating gender bias in AI engineering. We are also keen on getting women enthusiastic about software engineering by sponsoring "WomenHack" and "Female's Favor{IT}e Conference" events globally.

LivePerson provides equal employment opportunity without regard to an applicant's race, color, age, national origin, religion, sex, gender identity or expression, sexual orientation, veteran status, disability, pregnancy, genetic information, or any other status protected under applicable law.