Program Manager Amazon
Seattle, WA

Job Description

Are you fascinated by other languages and cultures? Do you enjoy having a direct impact on customers around the world? And do you have a strong technical background and love finding creative technical solutions to challenging problems?

Amazon Web Services (AWS) is continuing to lead the way in cloud computing technology. The AWS Localization team (AWSLoc) supports our expanding international customer base by making AWS resources - websites, documentation, community forums, etc. - available to them in their local language and adapted for their culture.

AWS is looking for an experienced Localization Program Manager to help us expand and improve our localization projects. The successful candidate will be able to:

* Collaborate with a wide array of AWS business owners and drive upstream localization strategies
* Collaborate with AWS localization staff and localization vendors to define localization scope, prepare localization handoffs and handbacks, manage the localization process and support deployment of localized assets.
* Closely connect with international partners to understand and address localization pain points
* Design and own driving creative solutions to improve the localization process
* Thrive in a dynamic, fast-paced environment with smart, motivated people - who also like to have fun!
* Respond requests and issues in a timely and effectively for clients and partners.
* Define KPI and collect associated metrics to systematically track initiative performance Collect customer requirements for program improvements
* Creating and presenting initiative narratives to drive stakeholder consensus