Lead Business Systems Analyst Informatica
Redwood City, CA

Job Description

Job Number: 25477

Position Title: Lead IT Business Systems Analyst

External Description:

THIS POSITION IS BASED OUT OF THE REDWOOD CITY, CA OFFICE

Our Ideal Candidate

You are an organized and collaborative Lead Business Analyst with outstanding communication, analytical and technical aptitude with the ability to deliver innovative solutions for the business and the company. You will be responsible for establishing and maintaining positive relationships throughout the business and IT, leveraging your thorough understanding of CPQ business processes and its value proposition for our company. You are capable of managing multiple projects simultaneously across multiple technologies. You are capable of understanding the big picture, including best practices for the business and IT groups, and have the ability to apply a disciplined and detail-oriented approach to execution.

You will be the lead go-to person representing IT, working with the Product owners, and collaborating with business groups in Sales, Marketing, and Global IT Development organizations, helping to drive and support our Sales strategies for our global business.

Your Responsibilities

* Establishing yourself as the lead business systems analyst providing configuration, administration and support of Informatica's CPQ business processes and Salesforce CPQ system
* Representing the IT team and working closely with business teams to understand the business landscape, technical guidelines and best practices
* Building strong relationships among the business and IT team, managing customer expectations and translating requirements into effective business solutions
* Managing and coordinating vendor support, in conjunction with our global team where necessary, for project deployments and critical operational issues.
* Managing and communicating the status of deliverables, issues and risks across multiple work streams.
* Coordinate testing (with business stakeholders), reviewing test scenarios and test scripts, facilitating SIT, UAT and sign-off
* Create business requirements documentation with appropriate sign-off

Your Qualifications:

* 7-8 years experience working as a Lead Business Systems Analyst
* Previous experience working with development teams configuring, implementing and supporting Salesforce' CPQ application (Steelbrick) preferred, Apttus or Big Machines
* Previous experience supporting and developing solutions on the salesforce.com platform (Salesforce Advanced Admin certification a plus, Salesforce Admin certification required)
* Proven experience ensuring quality deliverables, including writing test scripts, validating technical deliverables, facilitating UAT and sign-off

Informatica is a fast-paced organization that is growing rapidly. It should be expected that the scope of this position will evolve. Below is a partial representation of what may be included in the Business Systems Analyst's typical responsibilities:

* Work with key business stakeholders to document and validate business objectives and requirements
* Manage communications and coordinate discussions between Product Managers and business stakeholders
* Work closely with Product Manager to translate and clarify business requirements for technical team
* Participate as an active member of the team on solution design: represent end-user perspective in discussions with Product Managers, Engineers and Admins
* Coordinate testing (with business stakeholders), including drafting test scenarios, facilitating, demos, UAT and sign-off
* Create and coordinate sharing of business requirements and technical documentation
* Provide training to key business stakeholders
* Serve as first level of support for business users

General Skills

* Highly organized and detail-oriented
* Excellent presentation skills and verbal and written communication skills with technical, non-technical audiences
* Comfortable working in a dynamic team managing a diverse portfolio of products and ongoing concurrent projects
* Ability to multi-task and perform effectively in a fast-paced environment
* Able to think independently and consider cross-functional and downstream impacts
* Positive attitude

Technical Skills

* 7-8 years experience working as a Lead Business Systems Analyst
* Previous experience working with development teams configuring, implementing and supporting Salesforce' CPQ application (Steelbrick) preferred
* Previous experience supporting and developing solutions on the force.com platform (SFDC Advanced Admin certification a plus, Admin certification required)
* Proven experience ensuring quality deliverables, including writing test scripts, validating technical deliverables, facilitating UAT and sign-off
* Strong proficiency with tools and applications commonly used in systems analysis, including process-flow modeling and systems design methodologies

City: Redwood City

State:

Alternative Location(s) :

Community / Marketing Title: Lead Business Systems Analyst

Company Profile:

At Informatica, We "DATA". We Do Good, Act As One Team, Think Customer First, and Aspire For The Future. Informatica enables companies to unleash the power of data to become more agile, realize new growth opportunities, lead to new inventions resulting in intelligent market disruptions.

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader, including amazing, energetic team members; a globally diverse workplace; and a company dedicated to your success, growth and advancement.

EEO Employer Verbiage:

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Life at Informatica

Follow us to meet our team, learn more about life, careers, and events at Informatica. Conquering the Impossible with data, come join #LifeAtINFA!

Travel Requirement: Limited

Location_formattedLocationLong: Redwood City, California US