Systems Engineer, FortiSIEM (AMSL2833) Fortinet
Dallas, TX

Job Description

Fortinet (NASDAQ: FTNT) protects the most valuable assets of some of the largest enterprise, service provider and government organizations across the globe. The company's fast, secure and global cyber security solutions provide broad, high-performance protection against dynamic security threats while simplifying the IT infrastructure. They are strengthened by the industry's highest level of threat research, intelligence and analytics. Unlike pure-play network security providers, Fortinet can solve organizations' most important security challenges, whether in networked, application or mobile environments - be it virtualized/cloud or physical. More than 310,000 customers worldwide, including some of the largest and most complex organizations, trust Fortinet to protect their brands. Learn more at http://www.fortinet.com, the Fortinet Blog http://blog.fortinet.com/ or FortiGuard Labs http://www.fortiguard.com/.

City
Dallas

City
Dallas

State/Province
Texas [TX]

Country
United States [US]

Title
Systems Engineer, FortiSIEM (AMSL2833)

Req #
AMSL2833

Job Status
Full Time Regular

Functional Area
Sales

Position Overview
ATP FortiSIEM Customer Engagement Engineer The Customer Engagement Engineer is a hybrid role that will be a mixture of pre-sales systems engineering, project management, and critical account escalation management. The Customer Engagement engineer will be temporarily assigned to accounts in the US and Canada on a per project basis and will require travel up to 35percent.Primary Responsibilities:• Manage pre-sales and post sales engagements to optimize customer value derived from FortiSIEM• Collaborate with ATP Regional Sales Managers and Regional Consulting Engineers ensuring customers understand how to deliver value to their organization with FortiSIEM• In accounts with critical product issues, assist in the development of success plans for customers that outline critical success factors, metrics for success, identify potential issues, and provide recommendations• Monitor customer satisfaction• Maximize feature adoption for customer who have already purchased FortiSIEM• Deliver outstanding service and problem resolution to Fortinet customers• Understand client wants/needs and work with Product Management team to suggest, design, and deliver product enhancements and solutionsRequired Skills:• Strong technical and hands-on skills, strong pre-sales skills• 8+ years of experience in technical/pre-sales support as a Sales or Systems Engineer • Expert level knowledge of SIEM technology.• Broad understanding of data center and public cloud architecture.• Strong communication and presentation skills• Project planning skills• Ability to work independently with little direction Education:• Bachelor Degree or equivalent experience. Graduate Degree favorable #LI-KD1

EEOC / AAP
Accommodation: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Fortinet, Inc at (408) 235-7700 of accommodations@fortinet.com for assistance. EEO: All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.Fortinet participates in E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records