System Development Engineer, Knowledge Management System Amazon
Seattle, WA

Job Description

AWS Content and Knowledge Engineering team is seeking a talented DevOps/Systems Development Engineer to support and extend our Knowledge Management System (KMS) effort, as well as other programs and initiatives. Join the AWS Content and Knowledge Engineering team, and help transform the way we curate and manage knowledge by building and operating a world class KMS.

You should be a self-starter with a bias towards independent problem solving. This will include identifying and resolving issues, as well as automating and improving repetitive processes. You will become intimate with the architecture of our systems and be responsible for diving deep into code, while developing solutions for our customers and services. You'll drive prioritization of operational issues, and drive automation design & scaling requirements in support of the wider organization.

The AWS Content and Knowledge Engineering team builds applications to deliver content at the right time in the right context for customers and allow them to self-serve at each stage of experience with AWS. We are building web-based, and mobile applications using Microservices architecture for AWS solution architects, professional services, partners, customers, and other customer-facing roles. We use AWS Services, and technologies to deliver contextual and personalized information to our customers.

The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.