As a Software Development Engineer for Amazon.com's Delivery Experience team, you will be responsible for software solutions that make it easy for customers to understand and evaluate their delivery choices across the Amazon.com Website. You will work across the Amazon ecommerce stack, creating performant Web Application components, middle tier business logic services, and driving changes to underlying data models. Delivery Experience (DEX) designs, builds, launches and manages customer-facing delivery programs and features across all of Amazon, including Prime 2-day shipping, Prime FREE Same-Day Delivery, One-Day Shipping, No Rush, Free Shipping over $25, and inventions yet to come. You and your team will drive innovations to change how customers experience delivery - from the speed, convenience, delivery benefits, and selection features they see on the site every day, to helping launch new delivery benefits and other new programs to customers around the world.
You will need good interpersonal skills in this role, as you will work across multiple website and application teams to drive successful deliveries, follow up on commitments from these partner teams, and present your technical designs and investigations to your peers.
The software innovations you and your team produces will serve Amazon's customers. As such, you will drive software best practices and operational excellence for your teams to ensure the fastest and highest quality experience for customers. You will build tools for investigations and easier development. Additionally, your teams will measure, research, explore, and experiment ways to improve the delivery experience and increase customer satisfaction.
Amazon is a company operating a marketplace for consumers, sellers, and content creators.