Site Reliability Engineering - Cloud
Req #: 190037529
Location: Seattle, WA, US
Job Category: Technology
Site Reliability Engineer (SRE)
CTC (Cybersecurity & Technology Controls)
The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
We are looking for multi-disciplined forward-looking technologists like you with diverse backgrounds and experiences including in areas such as cybersecurity, big data, machine learning risk management and controls, compliance and oversight, cloud security.
As an experienced professional in our Cybersecurity organization, you're equally committed to watching over our data today, as well as finding innovative new ways to protect it in the future. To do that, you'll help lead a highly motivated team laser-focused on analyzing, designing, developing and delivering solutions built to stop adversaries and strengthen our operations. You'll use your leadership skills to give guidance, best practice advice and support across all our business and technology groups. You'll take the lead on incident response, risk reviews and vulnerability assessments, identifying threats, all of which ladder up to driving and selecting cost-effective solutions. You'll deploy best practices, new policies, and emerging trends to strengthen our strategic roadmap. You'll keep management, executive directors, managing directors and stakeholders in the loop, as well as managing people and budgets. As part of JPMorgan Chase & Co.'s global team of technologists and innovators, your work will have a massive impact, both on us as a company, as well as our clients and our business partners around the world
We are looking for Site Reliability Engineer (SRE) who runs, maintains and improves the service/product against established Service Level Objectives by applying software engineering practices. SRE is responsible for the availability, performance, change management, monitoring, and capacity management of their services
* Designs, develops, tests and delivers the software to automate manual operational work
* Troubleshoots priority incidents, conducts blameless post-mortems and ensures permanent closure of the incidents
* Engages with development team throughout the life cycle to help develop software for reliability
* Applies analytics on the past data like incidents and usage patterns for predicting issues and takes proactive actions
* Drives adoption of self-healing and resiliency patterns such as circuit breaker, bulkhead etc.
* Designs and conducts the performance tests, identifies the bottlenecks, opportunities for optimization and the capacity demand
* Defines and drives adoption of a best in class monitoring frameworks to accomplish end to end flow monitoring and noiseless alerting
* Deploys the software and product upgrades
* Adds value to team delivery and works with team to complete tasks to high quality and actively learns new skills
* Facilitates maximum speed of delivery by objectively binding to error budgets of the service
* Manages the effort split between manual operational work and engineering work
* Be part of the 24x7 support coverage as needed
* Coaches other team members and manages teams as needed
* Bachelor's degree (or equivalent experience) in Computer Science/Engineering
* 5+ years of experience in developing enterprise software and proficiency in multiple technologies preferably Java, Python, Shell scripting
* 3+ years of experience in performance engineering and monitoring using tools such as AppDynamics, Splunk, Apica, Jmeter and Blaze meter etc.
* 2+ years of incident resolution experience in an large scale operations environment
* Experience with configuration Management tools like Ansible/Puppet/Chef/Powershell
* Proven ability to understand and troubleshoot complex problems under pressure
* Experience working in an Agile Development environment.
* Experience/knowledge administering application servers, web servers, and databases (Tomcat, WebSphere, Nginx, Microsoft IIS, Oracle, MySQL, etc.)
* Experience with private and public cloud environments is a plus
* Excellent command of Cybersecurity organization practices, operations risk management processes, principles, architectural requirements, engineering threats and vulnerabilities, including incident response methodologies
* Keen understanding of national and international laws, regulations, policies and ethics related to financial industry cybersecurity
* Noted cybersecurity expert, keeping technical skills current and participating in multiple forums
* Expertise in Agile and can work with at least one of the common frameworks
* Ability to identify network attacks and systemic security issues as they relate to threats and vulnerabilities, with focus on recommendations for enhancements or remediation
Tech at JPMC
When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.
At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.
Ready to use your expertise and experience to drive change? Apply today.
About JPMorgan Chase
JP Morgan Chase is a financial services provider that offers investment banking, asset management, treasury, and other services.