Senior Endpoint Engineer Celanese
Irving, TX

Job Description

Overview

Do you want to be a part of a cooperative, inclusive, and high-performance environment?

Well today is your lucky day because Celanese may be the company you are looking for. Let us explain what Celanese is all about and how our system works. Celanese Corporation is a Fortune 400 company. Our headquarters are located in Dallas, Texas. With nearly 7700 employees located throughout our 42 global manufacturing facilities, we are an industry leader in using advanced technology to produce materials included in products vital to everyday use such as automotive, electronics, pharmaceuticals, and paints. Our company takes pride in maintaining management of high financial, social, safety and environmental responsibility in everything it does. We are recognized by Glassdoor for treatment of our employees and global customers, and offer our employees outstanding benefits, including a 401K designed to ensure long term financial security. Our company focuses on the cooperation of its employees, provides competitive salary, and emphasizes giving back to the community. For more information about Celanese and our products please visit www.celanese.com

Responsibilities

Purpose and Summary of position:

* Drive innovation for End User Technology, maintaining vendor technical relationships and market trend awareness
* Create and maintain the architecture, design, and installation process for endpoint operating systems and applications in compliance with a release management procedure
* Take on ownership for a global Endpoint infrastructure services (primary or backup responsibility), which includes strategy, improvements, updates, automation, operations, efficiency, and troubleshooting for that service
* Provide NAFTA regional team leadership for endpoint engineering members and technology functions, including performance reviews and personnel development
* Participate in Endpoint Engineering projects as lead or individual contributor
* Collaborate with peers from other technology areas within IT as well as third party vendors to resolve problems, improve services and contribute to projects
* Provide global third level support for any endpoint service requests, incidents and problems and RCA
* Write documentation for processes, procedures, policies and standards as well as training material
* Map customers business need to architect adequate technology solution
* Establish and maintain standards to support the operational efficiency and effectiveness of endpoint solutions

Qualifications

Required Knowledge/Skills/Abilities:

* Demonstrated knowledge of End-To-End technical system integration
* Ability to design, architect, implement and maintain an endpoint infrastructure within a business environment
* Experience operating enterprise management and monitoring systems with focus on the Microsoft Stack: Window OS (With emphasis on Win 10 Enterprise) / O365 / Endpoint Encryption (BitLocker) / Backup solution (OneDrive) / System Center Configuration Manager (SCCM) / Mobile device management (Intune) / AD / Exchange / SharePoint / SQL / Azure)
* Ability to perform lifecycle management for operating systems and applications such as hotfixes, service packs, software and OS deployments according to a release management process
* Function as an escalation point for complex technical problems and issues
* Regularly demonstrate innovation and creativity to develop and/or deploy new technical solutions as well as integrate new technology with the existing systems and infrastructure
* Experience in automating routine tasks
* Implement and manage a virtual environment
* Ensure compliance with all security and operational policies and procedures
* Good understanding of networking, DNS, DHCP, subnets, routers, wireless connectivity

Non-technical requirements:

* Strong English language skills (oral and written)
* Ability to work in a global technical team paired with strong communication skills
* Structured Problem solving skills in enterprise IT environments
* Remain calm under pressure and maintain a focus on the order of priorities without sacrificing ingenuity
* Take ownership and responsibility for assigned tasks and duties
* Strong emphasis on Customer focus

Desirable Knowledge/Skills/Abilities:

* Looks beyond existing methodologies and own discipline to define and resolve complex problems
* Considered a subject matter expert in one or more areas of the role
* Works - with a determining influence - on issues that impact design/selling success or address future concepts, products or technologies
* Creates formal networks with key decision makers involving coordination among groups
* Works autonomously and has decision making authority on tasks or projects, often acting as a project or program leader
* Consultation of management only in cases where decision has to be taken on a higher level/in case of escalation
* Acts as a sparring partner for management in order to take decisions in complex issues

Desired Training and Certifications (or comparable):

* MSCA Windows 10
* MSCE Enterprise Devices and Apps
* MCSA Office 365
* MCTS System Center Configuration Manager

Required Years' Experience:

* 5 + years

Required Education:

* Bachelor's degree or equivalent