The Globalization team at Airbnb is responsible for the overall health, quality, and delivery of textual content presented to the user in the Product. It also touches many aspects of UGC and services scalability.
What makes Globalization at Airbnb great?
Of any company in the world, Airbnb deserves to have the best internationalization, globalization, and localization of any company. Not only is it pursuant to our brand, but it is necessary to make people feel the sense of belonging that is central to Airbnb's core mission.
What makes Globalization different at Airbnb?
We emphasize building tools over manual processes. We create, not operate. Things should go from repeatable to automated quickly. We approach the problems of phrase translation, structured content, and user-generated content holistically for our customers. Our design focus means that we can inject good phrase translation practices early in the design-to-engineering funnel, creating a higher quality end user experience.
Our job is to focus on building reliable infrastructure and tools for our product teams so that they can focus on solving user problems and new features, not reinventing platforms. Globalization doesn't sit on the other side of the fence -- we're a first class engineering citizen and help lead our infrastructure focus.
What are some examples of Globalization work at Airbnb?
Work with product engineering teams on design and implementation choices of phrase translation systems.
Bring ideas to life (i.e. production) to help make the handoff between designers and engineers better.
Optimize our phrase translation funnel and make decisions regarding the tradeoff between quality, speed, and product developer convenience.
Work with product teams to categorize UGC and train custom machine learning models to provide machine translation that is context-aware, and help product teams bring these systems to life.
The following experience is relevant to us:
5+ Years of experience working in services/scalability/backend
Experience with Java
Working on tooling for the needs of translators and/or working on vendor integration workflows to do so.
Scalability of phrase bundle delivery in a service-oriented architecture
The ability to decompose complex systems and find failure scenarios
Great communication skills
Experience with UGC systems and classification in the context of machine translation
Quarterly employee travel coupon
Paid time off
Medical, dental, & vision insurance
Life insurance and disability benefits
Flexible Spending Accounts
Community Involvement (4 hours per month to give back to the community)
Company sponsored tech talks and happy hours
Airbnb is a company which provides an online marketplace and hospitality services.