Product Manager, Cloud Infrastructure Airbnb
San Francisco, CA

Job Description

The Cloud Infrastructure pillar at Airbnb provides the core libraries and services that allow product engineers to efficiently build and operate scalable and reliable applications. Our mission is to provide clear and supported technical next steps on an engineer's path towards building quality and scalable products efficiently.

We own tools that help other teams build experiences for hosts and guests of Airbnb and we build leverage for employees to be successful. This work creates economies of scale for our product development team, primarily focused on the 950+ engineers. Those teams have diverse needs and priorities spread across the core accommodations business, experiences business, and specific initiatives in Asia. It is really difficult to create a cohesive developer experience at scale because it involves working across multiple Infrastructure teams and understanding the needs of all business and platform teams at Airbnb. This role is about organizing that complexity to guide our product vision to create a great developer experience for the architecture and build phases of developer workflow. Successful tools within this domain can in turn empower product engineers to high quality scalable products.

This Role:

We're looking for a senior product manager who will support the Cloud Infrastructure teams in rethinking our storage infrastructure, thus enabling Airbnb to scale for the next decade. This is a PM role that may include the opportunity to manage, mentor, and coach a small team of 1-2 PMs in the future. The product work spans a full team of roughly 40 people. The PM is responsible for curating a vision, setting goals, and executing on initiatives across that group.

Scope:

Large scope covering 1) all facets of development across multiple platforms during the Architecture and Build developer workflows 2) underlying cloud infrastructure enabling Airbnb to scale. Large leverage to streamline the work of building and scaling Airbnb, and to making designers and developers more productive.

Responsibilities

* Collaboratively curating a vision for Cloud Infrastructure and related developer tooling
* Lead a cross functional team to identify and improve quality workflows
* Evangelizing a culture of accountability, establishing best practices, and orchestrating workflow improvements
* Guiding the organization towards what product engineers need and build a cohesive vision.
* Synthesizing use cases from our internal customers, who represent a diverse set problem spaces and workflows
* Maintaining bar for accuracy and statistical significance for data captured in the product
* Dogfooding tools and processes in order to empathize with customers
* Communicating effectively with customers regularly, both inbound and outbound, in order to drive the mission of the team forward
* Developing and reporting on measures of success for product adoption and use
* Understand our customer's satisfaction with what we have, and needs for the future
* Separating needs from wants; separating signal from noise
* Driving cross-team collaboration, project planning, and delivery on initiatives
* Performing simple data analysis to find pockets of opportunity for impact
* Use data-informed thinking to measure and quantify impact on a regular basis

Qualifications

* Technical background (CS major or ability to code)
* Recommended experience in building monitoring tools
* User empathy and strong communication skills
* 5+ years of work experience
* Understanding of buy versus build philosophy
* Enjoys working in a fast paced development environment
* Proven history of evangelising within an organization
* Executing on complex interdependent projects
* 5+ years of experience working with cloud technologies recommended