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Desktop Support career path

Desktop Support Engineers (also known as Desktop Support Technicians) provide technical assistance to a company or organization. Their duties largely involve tackling any issues that affect desktop computers, laptops or the office network. This includes fixing network connections, checking servers and updating system software. They’re also responsible for dealing with network security issues. Desktop Support Engineers may assist in setting up new computers for employees, including setting up and configuring the system and installing new software as required. They’re also responsible for sof... more

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Salary range for Desktop Supports

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Opportunities for Desktop Supports

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Career-building content for Desktop Supports

We've collected tons of information on salaries, compensation, negotiation and more. See even more on our blog.

7 Qualities of the Best Engineering Leaders

Engineering

In my career as an engineer, I’ve encountered both extremes of engineering leadership. I have worked for some excellent people, and I have worked for others who, despite their technical chops, were effectively well-paid dictators. Looking back, I can point to seven important qualities that separate the leadership wheat from the chaff. These are the […]

Software Tools for iOS Developers

Engineering Tech Skills

As an iOS developer and productivity junkie, I’m always on the lookout for tools that can streamline my workflow. The following is a collection of software tools that I repeatedly find myself going back to while working with top-tier tech companies and startups in the San Francisco Bay Area. UI Development Tools Reveal Reveal is […]

How To Measure the Productivity of Your Software Team

Engineering Tech Skills

Most tech companies grow engineering managers from an individual contributor through a manager track. If this was your path, then you already know: engineers are motivated by shipping impactful projects. To keep your software developers productive in a way that is measurable, use a two-pronged approach: optimize for impact while maintaining quality. Maintaining quality means […]

The Daily Commit Challenge for Programmers

Engineering Tech Skills

Authors write a novel one word at a time, during what many of them refer to as “butt-in-the-chair” time. They know that having a daily routine of sitting down to do nothing but writing is how books get written. Hemingway’s daily WC (word count) was 500. Michael Crichton’s was 10,000. One of my favorite authors, […]

Starting a New Job? 9 Ways to Set Yourself Up For Success the First Month

Career Advice Interview Process

Starting a new job can be daunting regardless of the company and role, and the first few days and weeks can be instrumental in setting you up for success before you get lost in the work. These tips can help you get the most out of your first interactions, and ensure you’re ready for challenges […]

The 8 Different Types of Company Culture that Exist today

Job Search Workplace Trends

Have you ever wondered why everyone shows up 5 minutes late to meetings in your office, while your friend insists meetings start right on the dot at her company? Or perhaps why some people seem to get all their friends from work, while others never see their coworkers outside the office? Company culture holds many […]

30 Behavioral Interview Questions You Should Be Ready to Answer

Interview Process Job Search

If you’re heading into a job interview, chances are you’ve practiced your elevator pitch, figured out how working for the company would align with your goals, and have a good sense of how your skills and background would be a good fit for the role. That’s a great start—but practicing a variety of behavioral interview […]

An Interview with a Brand Designer: 8 Questions Answered

Designers The Career Strategist

This piece is a part of ‘The Career Strategist’ blog series This is the final installment of a three-part interview series with some of the designers we have at Hired. We’ve previously discussed user experience design with Kelly Gagnon, a UX Design Lead, and product design with Alex Couch, a Senior Product Designer. Finally, we’ll […]

What is the STAR Method and How to Incorporate it into your Interviews

Career Advice Interview Process Job Search

If you frequently find yourself feeling that you give rambling answers to interview questions, it can be worth learning some answer frameworks to help structure your thoughts. The STAR method (which stands for Situation, Task, Action, Result) is a popular technique that can be used to answer competency-based questions; This guide will help you understand […]

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Top skills for Desktop Supports

Desktop Support Engineers (also known as Desktop Support Technicians) provide technical assistance to a company or organization. Their duties largely involve tackling any issues that affect desktop computers, laptops or the office network. This includes fixing network connections, checking servers and updating system software. They’re also responsible for dealing with network security issues. Desktop Support Engineers may assist in setting up new computers for employees, including setting up and configuring the system and installing new software as required. They’re also responsible for software updates and upgrades. Desktop Support Engineers may either work as entry-level technicians, tasked with handling basic jobs like assembling computers and setting up emails or be employed in leadership positions as System Administrators where they are more closely involved with critical tasks. Desktop Support Engineers may work alone or alongside other technicians and system administrators. Their job usually requires that they always be available (especially during work hours) to attend to urgent IT issues. Desktop Support Technicians who work in larger companies may be required to work at off-site locations to fix servers and more. They make suggestions on the different ways a company can boost its efficiency with hardware or software upgrades. They also proffer solutions to existing problems. Because most companies rely on computers, Desktop Support Engineers can work in almost any industry. Most Desktop Support Engineers have an Associate or Bachelor’s degree in computer science or a related IT field.

Python is an object-oriented programming language notable for its clarity, power and flexibility. Python is an interpreted language, meaning that an interpreter reads and runs the code directly, rather than compiling down into static lower level c...

Java is a statically-typed, cross-platform language. It is concurrent, class-based, and object-oriented. It has minimal implementation dependencies and compiled Java code can run on all platforms that support Java without the need for recompilat...

C++

C++ is an object-oriented language derived from C, and invented by Bjarne Stroustrup, while working at AT&T's Bell Labs. It is widely used for systems-level programming, and building applications on Windows and various Unix operating systems (Lin...

C

C is a widely used low-level, static-typed, compiled computer language known for its efficiency. Developed in the late sixties, C has become one of the most widely used languages of all time. It provides direct access to memory and due to its de...

Top industries hiring Desktop Supports

Electronics

The Electronics Industry has grown into a global industry with a value of billions of dollars. Most commonly when referring to the electronics industry it is understood the industry is consumer electronics which produces items used in everyday lif...

eCommerce

The retail landscape has changed dramatically over the past few decades. Retail was once a brick-and-mortar industry, comprised of small, independently owned-and-operated businesses and large chain stores with multiple outposts throughout the c...

Platform

With an increase in spending noted for the overall information technology industry, it’s no wonder that platform jobs are projected to be in demand as companies seek ways to streamline processes and increase efficiency. Platform jobs are a subs...

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