VTC Conference Operator
Fort Belvoir, VA

Job Description

Job Description

NetCentrics provides the Department of Defense, Department of Homeland Security and other federal agencies with leading IT services including IT Strategy, mission applications, infrastructure and platform services, cloud solutions, service delivery and cybersecurity.

NetCentrics is looking for an experienced VTC Conference Operator to support our team at the Fort Belvoir in Virginia. This position is open only to candidates with an active TS/SCI security clearance and the ability to obtain a CI Poly.

Specific duties include:

* Assist users in setting up, reserving, scheduling, establishing, testing, troubleshooting, monitoring, and conducting IP/ISDN point-to-point and multipoint or Unclassified VTC sessions
* Validate VTC performance 30-minutes prior to the start of the session to confirm that both audio and video are functioning properly.
* Provide primary and possible after-hours support as pre-arranged with the customer.
* Perform daily testing and preventive maintenance on VTC systems and report any faults to your supervisor
* Submit daily activity reports/status
* Create service tickets for any problems found during VTC sessions and submit VTC Incident Reports providing details of the VTC problem to upper management
* Provide VTC user systems training to authorized personnel as requested
* Provide VTC troubleshooting, setup, and general support upon request
* Must be proficient in Microsoft Office, including PowerPoint, Word, Excel, Access, and Outlook and SharePoint.

Requirements:

* Validate VTC performance 30-minutes prior to the start of the session to confirm that both audio and video are functioning properly.
* Clearance: Contractor personnel must have and maintain a TOP SECRET/SCI clearance with Special Background Investigation (SBI) and be able to attain SI, TK, G, and HCS access.
* A current Counterintelligence Scope Polygraph may be required.
* Personnel must sign a Non- Disclosure Statement.
* Years of Experience: A minimum requirement of 1 year experience in IT preferred.
* As a contingency to employment at NetCentrics, all candidates who are given offers must successfully pass a full background investigation including criminal history, education and employment verifications.

Preferred Qualification

* Sec+ Certification
* IT degree or background preferred.

In order to be considered for this position, you must apply directly through our careers site

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Equal Opportunity Employer/Veterans/Disabled