Job Directory Veeva Vault Technical Support (Temporary Assignment)

Veeva Vault Technical Support (Temporary Assignment)
Foster City, CA

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Project Description

Project Role - Veeva Vault Technical Support (Temporary Assignment)

Temporary Contractor Assigment: Veeva Vault Technical Support

Start Date: July 29, 2019

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* Description

Do you want to gain valuable skills and experience working as a contractor?

ACCENTURE CONTRACTOR EXCHANGE Solves clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology, operations and security. Develop and enhance your skills and experience, working across diverse teams, projects, and industries.

Project Description:

* We are seeking a Veeva Vault Technical Support Consultant in Foster City, CA.
* Must be local or willing to relocate at own expenses.
* This is a contract opportunity that does not offer sponsorship now or in the future
* Must be able to work on W2

Responsibilities:

* Work in the Application Support Operations (ASO) team as a hands-on Veeva CRM and Veeva Vault technical support resource
* Provide technical expertise and Support Veeva CRM and Veeva Vault operations
* Resolve technical environment issues
* Provide Build and release management for Veeva CRM
* Provide design/operational documentation updates
* Support fixes related to all interfaces (jobs, dataflows) in Veeva CRM
* Fix integration issues between Veeva CRM and Operational Data Store
* Fix integration issues between Veeva CRM and Veeva Vault
* Hand on experience over Veeva Closed Loop Marketing & Approved Email Functionality
* Build Reports in Veeva CRM and Veeva Vault to support Analytics teams and other ad-hoc business requests
* Assist with Data Conversion/clean-up activities
* Work with vendor (i.e. Veeva) for issue resolution
* Work with Creative Agency Vendors for Multimedia/CLM Content related end-to-end solution
* Perform technical impact assessment for Veeva and salesforce version upgrades
* Average day in the life of this role: Perform Application support activities - work on Incidents, SRs, Minor enhancements, Problem Management, Major Incident Management, provide technical expertise for the issues and problems at hand, work in onshore-offshore model, guide offshore team, coordinate with System Managers and business users providing L2 support for the apps/platform in-scope, adhere to SLA.
* Work in the Application Support Operations (ASO) team as a hands-on Veeva CRM and Veeva Vault technical support resource.
* Provide technical expertise and Support Veeva CRM and Veeva Vault operations. Resolve technical environment issues
* Provide Build and release management for Veeva CRM
* Provide design/operational documentation updates Support fixes related to all interfaces (jobs, dataflows) in Veeva CRM
* Fix integration issues between Veeva CRM and Operational Data Store Fix integration issues between Veeva CRM and Veeva Vault
* Hands on experience over Veeva Closed Loop Marketing & Approved Email Functionality Build Reports in Veeva CRM and Veeva Vault to support Analytics teams and other ad-hoc business requests Assist with Data Conversion/clean-up activities
* Work with vendor (i.e. Veeva) for issue resolution



Key Words:

* Veeva CRM
* Veeva Vault

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

To all Agencies/Vendors: We do not accept agency resumes. We are not responsible for any fees related to unsolicited resumes.

To all Contractors: Please note this is a temporary contractor assignment. As a contractor you will not be employed by Accenture; instead, you will be employed by one of our preferred vendors. This role requires authorization to work for any employer in the respective country without visa sponsorship.

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