Job Directory VDI Technical Support Analyst, AVP

VDI Technical Support Analyst, AVP
Quincy, MA

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Job Description

You will be join one of the nation's largest custody banks in support of their VDI PMO. This team was created to support a global initiative to roll VDI's out to the entire organization. Our Client,is seeking a Business System Analyst to help with a global VDI (Virtual Desktop Infrastructure) program focused on migrating and on-boarding users. The BSA will work closely with the Project Managers and other Business Analysts to drive collaboration to ensure overall goals are met and work with the end-users and the technical teams to help gather and analyze the users' VDI session requirements. This position will also provide technical guidance/resolve end-users' VDI sessions desktop/application issues and support the application package VDI user testing


* Minimum 5 years of experience as a Business Analyst or Desktop Support Specialist
* Excellent verbal and written communication and presentation skills
* Ability to interact professionally with both business and technical teams
* Experience with desktop migrations and/or Citrix XenDesktop VDI preferred

Required Skills:

* Team player with professional and positive approach
* Flexible and can adapt easily to changing/evolving role requirements
* Creative innovative and able to think outside of the box
* Strong attention to detail
* Effective communicator


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