VDI Technical Support Analyst, AVP
Quincy, MA

Job Description

You will be join one of the nation's largest custody banks in support of their VDI PMO. This team was created to support a global initiative to roll VDI's out to the entire organization. Our Client,is seeking a Business System Analyst to help with a global VDI (Virtual Desktop Infrastructure) program focused on migrating and on-boarding users. The BSA will work closely with the Project Managers and other Business Analysts to drive collaboration to ensure overall goals are met and work with the end-users and the technical teams to help gather and analyze the users' VDI session requirements. This position will also provide technical guidance/resolve end-users' VDI sessions desktop/application issues and support the application package VDI user testing

Qualifications:

* Minimum 5 years of experience as a Business Analyst or Desktop Support Specialist
* Excellent verbal and written communication and presentation skills
* Ability to interact professionally with both business and technical teams
* Experience with desktop migrations and/or Citrix XenDesktop VDI preferred

Required Skills:

* Team player with professional and positive approach
* Flexible and can adapt easily to changing/evolving role requirements
* Creative innovative and able to think outside of the box
* Strong attention to detail
* Effective communicator

#LI-JW1