The successful candidate for this engineering position will be a member of a core team focused on the design and 3rd level support of Chubb's UNIX, storage, and backup and recovery systems.
Primary Job Responsibilities:
* Provide 3rd level support for: UNIX systems including hardware and systems software; storage systems; Spectrum Protect (formerly TSM)
* Provide technical leadership, and hands-on resolution to critical and severity-1 problems (this includes business and non-business hours)
* Continually review and enhance systems monitoring and alerting
* Partner with PMO and technical teams on project execution
* Partner with application and infrastructure teams to identify platform requirements
* Develop solutions that meet business requirements, and execute the deployment
* Ensure new technology is introduced and deployed on plan and on budget; remain accountable for technology introduction, and proper turnover including documentation for administrators and operations
* Identify opportunities to maximize the efficiency of the existing platforms or identify platform alternatives, and opportunities to reduce costs
* Provide hands-on oversight of our disaster recovery solutions ensuring there are no gaps
Knowledge, Skills and Competencies:
* Five years (or equivalent knowledge) of hands on technical UNIX support including performance tuning; AIX, Solaris, SLES, and RHEL preferred
* Five years (or equivalent knowledge) of hands on support of enterprise storage arrays; XIV, XtremIO, V7000, Isilon, NetApp preferred
* Hands-on knowledge of IBM Spectrum Protect (formerly Tivoli Storage Manager) preferred
* Hands-on knowledge of Spectrum Scale (formerly General Parallel File System), including performance tuning
* Hands-on experience with vSphere and vCenter
* Hands-on experience with Oracle's SuperCluster is a plus
* Competent in scripting (Bash, Perl, Python)
* Good understanding of Networking concepts
* Excellent problem determination skills, and the ability to debug complex-cross systems problems, and document root cause including remediation and detection
* Ability to work independently and on a team with colleagues across the globe
* Excellent written and verbal communication skills
* Self-driven with the ability to manage workload without direct supervision
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