The Technician Support Associate supports the retail operation by creating a more efficient environment by eliminating Techs from returning to the warehouse to pick up parts ultimately supporting the market's ability to provide Customer Delight.
Find a career. Gain a family.
Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to be happy at work and at home.
* Provide additional resources to the market without effecting productivity measurements * Deliver hot shots (glass) and add-ons to Technicians that are at the outer limits of the route area * Pick up vendor will-calls, along with returns to all Vendors * Assist with two man sets as needed to install larger windshields * Support Auction Techs by working at Auction site to gather cars and prepare work orders to expedite process * Be available to serve as a back up to complete repair work if needed * Be responsible for general housekeeping and miscellaneous tasks at their store location
* Knowledge of geographical areas and landmarks * Knowledge of safe driving practices * Ability to lift and carry large, heavy (up to 75 lbs) objects * Ability to operate various hand and power tools and equipment; and safely operate a motor vehicle * Ability to operate a personal computer, job related software at a basic level, and a handheld mobile device * Ability to work in a fast-paced environment * Skilled in providing World Class service and effective listening * Skilled in planning and organizing work
We're known as an auto glass company. That's the focus of what we do. But we're much more -- we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization -- and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.
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