Job Directory Technical Program Manager

Technical Program Manager
San Francisco, CA

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Job Description

Posting Title

Technical Project Manager / Scrum Master

Job Description

TrustArc s is seeking a highly seasoned, pro-active, accountable, and motivated hands-on Technical Project Manager/Scrum Master with 8+ years of Enterprise application solution, software engineering, and consultancy delivery experience, who can thrive in a diverse fast-paced environment to integrate Agile Scrum and software development principles into daily team practices to execute and deliver quality products on time and on budget.

Our ideal candidate is a self-starter, a doer, and team player who "walks the talk" and is disciplined to drive software engineering and project execution throughout the lifecycle of the project. He/She isn't afraid to disrupt the every-day to create the exceptional, including rolling up his/her sleeves to assist the project team with task execution when needed.


* Partner, support and collaborate with Business teams to assess business needs, define project scope and requirements, manage expectations, facilitate communication, and provide project updates.
* Working closely with stakeholders, product owners, SMEs, business analysts, enterprise architects, software and QA engineers, and Production Support team to organize user stories and tasks, ensure user stories have appropriate detail, manage the product backlog, drive Release Planning, Sprint Planning, Backlog Refinement, Daily Scrum, Sprint Review/Demo, Sprint Retrospective.
* Proactively assess and mitigate overall project risk through conflict and issue resolution with the project team and stakeholders.
* Proactively identify impediments and work with cross-functional teams to resolve including using formal channels (escalation if required).
* Drive and execute multiple projects on time including every part of the project lifecycle from kickoff, design, development, testing, deployment, hyper support, and production support maintenance using Agile Scrum.
* Facilitate change transformation, coach and lead teams by ensuring clear communication, accountability, and assisting the team to complete sprints on time and drive the appropriate Agile methodology (Scrum/Kanban/etc.) focused on predictable, quality delivery.
* Ensures all documentation, tracking and reporting metrics including user stories, project progress, resource utilization, change requests, issues resolution, risk mitigation plans, test scripts, test results, and status update are completed per the delivery timelines.
* Manage Team Kanban Board and daily stand-ups.
* Encourage velocity, quality, and efficiency while adhering to coding, quality assurance, and project execution best practices.

Minimum Qualifications

Required Qualification:

* Bachelor of Arts or Bachelor of Science in Computer Science, or related STEM-discipline.
* Business Analytics experience.
* Enterprise application development and system integration experience.
* SDLC, Software engineering and Quality Assurance experience.
* Minimum 8 years of Technical Project Management.
* Minimum 5 years of Agile/Scrum implementation experience.
* SQL proficiency.

Knowledge & Skills:

* Demonstrated experience in a leading role working with agile methodologies (Scrum, Kanban, etc.) and cross-functional teams (Product Owners, BA, Developers, Architects, UX Designers, Test Engineers).
* Implementation experience in managing Agile and hybrid/plan-driven projects.
* Demonstrated experience with technical project management from initiation through planning, executing, controlling and closing of projects.
* Strong communication and negotiation skills with the ability to tailor communications based on the intended audience.
* Solid time management, work prioritization, and ability to shift priorities as needed to meet aggressive deadlines and milestones, including multi-tasking and managing multiple project executions to deliver projects in a timely manner.
* Experienced in predicting, identifying and resolving issues
* Proficient with Waterfall and Agile Scrum methodology.
* Able to deviate from standard/established Project Management methodologies to accomplish dynamic project completion.
* Demonstrated experience in technical design, troubleshooting, resolution, and production support.

Preferred Qualifications

* Experience leading large-scale, agile transformations and managing multi-team projects using SCRUM, Scaled Agile Framework (Safe), or other Agile/iterative frameworks at-scale. SCRUM a must.
* Demonstrated experience of timely execution of a web-based application, complex integrated Enterprise Application development, Cloud application, and Third-party/COT application integration projects.
* Demonstrated success in building strong relationships, managing stakeholder expectations, including solid communication skills and strong business acumen to understand corporate strategy and present actionable findings to senior leadership.
* Experience working with continuous delivery and continuous integration, with frequent deployments to production.
* Agile Certification from Scrum Alliance, ICAgile, SAFe or other Agile organization.
* AWS, Mobile, Cloud Application experience.
* Experience creating Hosting architecture diagram.
* Understanding of firewalls, webscan, and security protocols

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