Job Directory Technical Program Manager

Technical Program Manager
San Francisco, CA

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Job Description


Why TrueAccord?

Debt collection is failing consumers. Every year, 77 Million Americans have negative experiences with the collections process, and they deserve a better approach - one that is more relevant, more digital, and less abrasive. That's why banks, lenders, and industry leaders are coming to TrueAccord for innovative solutions recovering outstanding receivables.

TrueAccord is a category-defining company. We combine machine learning with a human based approach to assist both clients and consumers through a challenging financial process. With a world-class leadership team, passionate and driven team members, and a diverse and growing client base, TrueAccord is well positioned for continued success. Come join our team and disrupt a multi-billion dollar industry that's been waiting for change.

You will:

* Monitor and triage inbound requests to Integrations Engineering team
* Lead backlog grooming, sprint planning, stand-ups, and retros
* Support partnering teams (e.g. Client Success) with investigations that require technical expertise
* Resolve day-to-day technical roadblocks
* Drive progress across multiple technical projects and communicate status and risks to all stakeholders
* Anticipate project risks and issues, escalate to appropriate stakeholders where required

A successful candidate will have:

* 2 years of technical program management experience
* Understanding of software development lifecycle and agile methodologies
* Ability to communicate effectively with both technical and non-technical audiences
* Experience working with cross functional development teams

We offer:

* Work with talented and motivated people in a fast paced environment
* Medical/dental/vision insurance, 401k (with match), flex spending plan, and life insurance
* Unlimited PTO
* Transportation benefits
* Team lunches and weekly happy hour

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