Job Directory Technical Operations Specialist

Technical Operations Specialist
Dallas, TX

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Job Description

About Paysafe Group

Paysafe Group (Paysafe) is a leading global provider of end-to-end payment solutions. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, card issuing and online cash solutions.

With over 20 years of online payment experience, an annualized transactional volume of over US $80 billion, and approximately 3,000 employees located in 12+ global locations, Paysafe connects businesses and consumers across 200 payment types in over 40 currencies around the world.

Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

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Our Technical Operations Specialist is a highly technical person who will interact with customers on a daily basis performing technical tasks involving multiple platforms and gateways as well as assisting on Company wide group level projects. Person will also be asked to troubleshoot employee issues with computers/network and will be expected to interact with Group level IT in order to solve these issues.

Who We Are Looking For:

* Comfortable in Windows environment. We're NOT a linux shop
* Ability to write SQL
* Ability to write some VBA
* Comfortable with IT troubleshooting for Windows 10 OS or ability to learn to troubleshoot
* Basic network comprehension for assisting Paysafe network team on any projects
* Ability to conduct screen shares with clients for any needed Java application installs or assistance with troubleshooting
* Ability to converse with vendors for client API integrations and assistance with client integration issues
* Attention to detail
* Problem solving skills
* Self-motivated


* Bachelor's Degree Requred
* 2+ Years Experience Preferred

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