JDA Software is currently seeking software engineers who are interested in moving to a customer-facing Technical Consultant role within JDA's Global Technical Services team. This role will have a focus on Platform based solution suite (SCPO, Collaborate, S&OP). The Technical Consultant participates in the technical deliverables on projects involving the implementation of JDA's Supply Chain Planning solution. This position will report to the Sr Technical Director and is a virtual role with 75% travel.
Responsibilities
* Support the project team in Business Solution Design by providing inputs from a technical feasibility point of view, considering the impact on sizing and performance. * Provide inputs for the technical track of the project plan giving details of tasks required along with effort estimates. * Work with Clients to design and recommend hardware architecture to best support the business requirements in line with JDA best practices. * Carry out / assist with Software installation and configuration * Conduct technical analysis sessions with clients and/or the project team to understand the functional and technical needs of the client and develop technical solutions to meet those needs. * Lead the development of integrations/batch scripts for automating the integrated solution while adhering to JDA development standards and batch framework. * Provide technical support during System Testing, User Acceptance and Cutover Phases.
Assist with troubleshooting technical /performance issues. * Conduct benchmarking and tuning for performance working in conjunction with Performance Services. * Proactively identify risks to the project and escalate to project management as appropriate. * Work with internal stakeholders (Services Sales, Cloud Services, Support) to help with client facing issues as required. * Experience with leading design sessions, resolving technical issues during various project phases.
Required Skills
* Bachelor's Degree required. * 2-3 years of experience as software engineer. * Any technical hands-on experience with supply chain planning solutions (e.g. SAP / Oracle Manufacturing/ Manugistics/ i2/JDA SCPO) is a plus. * Ability to travel up to 75% of the time. * Experience with participating in design sessions, resolving technical issues during various project phases. * Database Skills on Oracle RDBMS - SQL and PL/SQL Scripting, Basics of Database Administration, Familiarity with tools and utilities for diagnosing performance related issues with Oracle databases. * Working knowledge of Windows and Unix (including Linux) operating environments (Unix Shell & Windows scripting), * Experience with analysis of big data, machine learning algorithmic engines and concepts is a plus. Python skills is a plus. * Any Experience integration platforms like Informatica or MuleSoft is a plus. * Must be available to work on projects at various, unanticipated sites throughout the United States & Canada. * Experience working in a temporary project role and participated, to some degree, in a solution implementation targeting specific project requirements as either a customer of JDA's or as a consultant providing services for customers. * Ability to work with appropriate parties to effectively determine rough order of magnitude effort estimates. * Experience conducting technical analysis sessions to understand the functional and technical needs of project requirements and the developed technical solutions to meet those needs. * Strong client facing skills, superlative written and verbal communication skills are a must. * Must be customer focused. * Ability to work independently or as part of a global team. * Ability to work onsite or remotely as needed. * LI-RB1
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Check out JDA's blog - Supply Chain Nation - the platform for supply chain trends and innovations.
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