Systems Reliability Engineering Manager
San Francisco, CA

Job Description

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world's largest networks that powers more than 10 trillion requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer, named to Entrepreneur Magazine's Top Company Cultures list, and ranked among the World's 10 Most Innovative Enterprise Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

About the Department

We also build and run the internal tools that builds and runs our software. The Engineering Team is split into two groups: one handles product development and the other handles operations. Product development covers both new features and functionality and scaling our existing software to meet the challenges of a massively growing customer base. The operations team handles one of the world's largest networks with data centers in 102 cities worldwide.

Responsibilities

We are looking for an Engineering Manager to join our team. You will lead a team of passionate, talented engineers that are building innovative products that touch billions of web requests each day. In this role, you will introduce tools and processes to make our engineer's lives better. You will play an active part in shaping product strategy based on what's technically possible. You will make sure our company hits our ambitious goals from an engineering standpoint.

You bring a passion for meeting business needs with building technically innovative solutions, and excel at shifting between the two-understanding how big-picture goals inform technical details, and vice-versa. You thrive in a fast-paced iterative engineering environment and have experience delivering scalable distributed systems. Most importantly, you will have a track record of having past teams respect you as both a technical leader and manager.

Examples of desirable skills, knowledge and experience

* 4+ years experience in engineering management
* Solid foundation in computer science, with strong competencies in algorithms, data structures, software design, and building large, distributed systems
* Excel at planning, creating teams and overseeing execution to meet commitments and deliver with predictability
* Demonstrate a track record of managing a team including hiring, on-boarding, and professional development. You inspire your team to reach higher. You're as good as explaining "why" as you are "how"
* Experience implementing tools, process, internal instrumentation, methodologies and resolving blockages
* Comfortable managing teams/projects with tight deadlines and short release cycles

Bonus Points

* Familiarity working with DNS, database systems, Internet performance, and/or Internet security

What Makes Us Special

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Project Athenian: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy policy and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94115.