Job Directory Loot Crate Systems Engineer
Loot Crate

Systems Engineer Loot Crate
Los Angeles, CA

Loot Crate is a monthly subscription that delivers crates of geek, gaming, and pop-culture collectibles.

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About Loot Crate

Job Description

Loot Crate was founded in 2012 around a simple idea: put the awesomeness of Comic-Con in a box. Today, we ship some of the coolest geek, gaming, and pop-culture collectibles and accessories to a subscriber base in the hundreds of thousands (with no signs of slowing down) making us one of the top subscription box services in the world! We've assembled an amazing team of passionate, ambitious, impossibly nerdy people who cultivate our amazing fan community, provide support of the highest caliber, and generally just sit there radiating niceness. We're always on the lookout for fun, hard-working new people to join our team and make Loot Crate even better.

THE ROLE:

The Systems Engineer will be part of the Corporate IT group, responsible for coordinating the construction, maintenance, and expansion of an organization's computer systems.

RESPONSIBILITIES:

* Manage and monitor all installed systems and infrastructure
* Install, configure, test and maintain operating systems, application software and system management tools
* Proactively ensure the highest levels of systems and infrastructure availability
* Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
* Maintain security, backup, and redundancy strategies
* Provide IT support prioritizing, responding and closing support requests
* Liaise with vendors and other IT personnel for problem resolution
* Participate in the design of information and operational support systems
* Ensure all new employees are set up properly and are assisted with the on-boarding process, including application of user licenses

REQUIREMENTS:

Patient, courteous, and friendly customer service attitude: a great people person

Skilled at demonstrating and explaining technology to the non-technical

Meticulously thorough, detail-oriented, organized work habits

Amazing troubleshooting skills and the ability to find the root cause behind any issue

Perceptive of needs for hardware, software, and other tools to improve users' experience

Proven working experience in OSX, Windows, and UNIX /Linux based environments

Solid networking knowledge (OSI network layers, TCP/IP)

Experience with Atlassian applications - Jira and Confluence

Solid Cloud experience in AWS and GCP

Experience with current technologies and equipment (e.g., printers, monitors, peripherals)

Experience with IT purchasing and vendor relationships

Knowledge of enterprise backup and recovery procedures, system performance-monitoring tools and virtualization

Expertise in creating, analyzing, and repairing large-scale distributed systems

Knowledge of Git or other version control

Scripting skills (e.g., JavaScript, Java, Ruby, Python) a plus.

About Loot Crate

Loot Crate is a monthly subscription that delivers crates of geek, gaming, and pop-culture collectibles.

Headquarters
Size
190 employees
Loot Crate

3401 Pasadena Ave

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