Systems Engineer II - CloudOps
New York, NY

Job Description

Overview

AbleTo, Inc. is a market leader in providing technology-enabled behavioral health care. AbleTo has been treating patients for over six years, and improves patient outcomes and lowers costs by providing treatment that integrates behavioral and medical health care. AbleTo's structured therapy programs strengthen medical recovery and self-care among members with chronic or complex clinical needs. AbleTo analytics, coupled with our multi-channel engagement platform, identify and engage members with unmet, often undiagnosed, behavioral health needs. A proprietary platform connects individuals and their care teams with AbleTo licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. AbleTo programs are clinically proven to improve both behavioral health and medical outcomes while lowering overall spending for higher-cost, higher-risk members. AbleTo's investors include .406 Ventures, Sandbox Industries, HLM Venture Partners, Horizon Healthcare Services, Inc., Bain Capital Ventures, Aetna Ventures, and Optum Ventures.

AbleTo is seeking a Systems Engineer II - CloudOps to support the ongoing development and maintenance of our continuous integration, delivery and deployment systems and pipelines within our Development Operations function. Through your efforts, you'll be making valuable contributions to the continuous transformation and improvement of our information systems. This role works within AbleTo to support agile software development lifecycle, including source code management, application scanning & profiling, cloud infrastructure as code (IaC), continuous configuration automation (CCA), and development operations design, development, testing, and support. We're looking for someone who is a technology-driven self-starter, team oriented, and a great communicator, with the skills necessary to ensure successful growth and support of our development operations systems.

Responsibilities

* Work closely with the operations, software engineering, and product management teams to design and implement our next-generation high availability, scalable cloud architecture.
* Draw on deep knowledge of automated provisioning, scaling and recovery of services
* Leverage cloud platform products and services to build, deploy, and manage cloud infrastructure components through IaC.
* Integrate operational capabilities to facilitate and ensure operational health of stacks throughout their lifecycle, including:
* Log Collection, aggregation and correlation
* Event management and routing
* Asset, capacity, and billing/tag management
* Provide architectural and engineering leadership, defining and implementing strategies to ensure scalability, availability, and functionality
* Develop automated methods to solve and mitigate network events, as well as self-service tools to improve operational efficiency
* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

* A bachelor's degree in a technical field (or equivalent experience) and 3 years of professional work experience (or a master's degree) is required.
* 5+ years experience in IT software development operations
* 3+ years engineering a cloud (GCP, AWS, Azure) production environment
* 3+ years engineering IaC & CCA tools, such as Cloud Deployment Manager, Ansible, Terraform, Puppet, Chef, CloudFormation, etc.
* 2+ years administering DSCM & CI/CD pipelines on GitLab, Github, Jenkins, etc.
* 2+ years engineering scalable Docker containers, ideally on Kubernetes
* Programming experience with Bash, Python, R or other scripting languages
* GCP Certifications such as Professional Cloud Architect or Professional Cloud Engineer is a plus

Competencies

* Extensive hands-on experience implementing, troubleshooting and supporting Internet-based SaaS applications and Linux/Windows operating systems.
* Excellent troubleshooting, follow-through and problem solving skills, resourcefulness, attention to detail, and communication skills, both verbal and written.
* Strong experience with managing hosted services/SaaS. Familiarity with programming/scripting.
* Demonstrated network administration and troubleshooting skills with strong understanding of Linux/Windows system administration.
* Familiar with reliability analysis and metrics.
* Ability to keep pace with rapid changes in enterprise products.

AbleTo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. AbleTo is an E-Verify company.

Upon the acceptance of an offer to enter into this agreement, AbleTo requires the satisfactory completion of reference and background checks and successful completion of drug testing in accordance with local, state and federal laws.