Job Directory System Analyst - Dynamics 365

System Analyst - Dynamics 365
Irving, TX

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Job Description

The Microsoft Dynamics 365 Configuration System Analyst is responsible for a wide range of duties that include systems configuration and administration, reporting and analysis, and quality assurance testing. Other duties include, develops or modifies system requirements and functional specifications for Microsoft Dynamics 365 and technology projects. Additionally, this position serves as a liaison and advisor throughout the organization. Generally works on medium to large scale projects of moderate to significant complexity.

Core Duties:

* Reviews, analyzes, and evaluates system processes and associated IT application requirements.
* Develops and executes test strategies, plans, scenarios, and tracks resolution to identified defects.
* Recommends promotion of configuration changes to production based on satisfactory test results.
* Coordinate business requirement gathering, specifications, design, and testing efforts for Microsoft Dynamics 365.
* Analyzes business workflow and configuration needs.
* Defines and develops test plan documentation to support system validation and/or User Acceptance Testing.
* Conducts gap analysis and uses analytical skills to identify root cause and assist with problem management.
* Prepares high level user documentation and training materials.


* Microsoft Dynamics 365 Finance & Operations experience required
* Bachelor's Degree in related field, or equivalent work experience
* 5 years' experience in Microsoft Dynamics 365 application configuration or commercial product support
* Demonstrates expertise in a variety of practices and procedures applicable to job-related subject areas
* Understands the basic concepts of project management according to PMBOK and Project Management
* Intermediate level of knowledge in Microsoft applications (Word, Excel, Project, PowerPoint, Visio)
* Ability to articulate an appropriate course of action based on reading standard project documentation (charter, work plan)
* Ability to develop and document a work plan and estimate effort required to complete the work
* Ability to document business and/or system analysis deliverables such as requirements, workflow diagrams, and testing documentation
* Ability to work independently as well as within a team
* Excellent verbal and written communication skills
* Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
* Ability to establish and maintain positive and effective work relationships with coworkers, clients and developers
* Exposure to Lab Information Systems or related applications desired

This job description reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this j

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