Job Directory Amazon Support Engineer - Mobile Apps

Support Engineer - Mobile Apps Amazon
Seattle, WA

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About Amazon

Job Description

Are you passionate about mobile apps? Do you want to help build the world's greatest Developer Advocacy team? As a Developer Advocate for Amazon Digital Apps and Games Services (DAGS), you will develop world class technical solutions to enable developers, distribute their apps and games within the Amazon Appstore, and grow their businesses.

As a Developer Advocate, you will work with third party developers to analyze and resolve issues with application development for general Android, Amazon mobile SDKs and APIs, as well as Amazon Fire devices. You will be interacting with both external developers and internal teams via a number of communication channels to drive solutions that meet developer needs. If you have a passion for the app space, a solid understanding of the technologies involved, and a strong ability to communicate clearly and advocate for mobile app developers, this role is for you.

Key Responsibilities:

* Escalation level debugging and troubleshooting for app developers
* Analyzing, solving, and creating solutions for developers
* Developing documentation and other materials to support developers
* Act as a subject matter expert for Amazon mobile APIs and Services, as well as Amazon Devices
* Driving projects to improve the Amazon developer experience