Supply Chain Information Systems Administrator - Purchasing (INFO SYS ANL 4)
San Francisco, CA

Job Description

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Ranked by U.S. News & World Report as the number one hospital in California - and among the top six in the country - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Job Summary

Provides leadership and oversight to the Supply Chain Information Systems (SCIS) team, In conjunction with the Executive Director of Support Service & Supply Chain, Director of Procurement Services and other departmental management staff, defines and develops organizational strategy.

This Team currently includes a Supply Chain Information Systems (SCIS) Administrator, a Business Intelligence Administrator, a Systems Analyst (Analyst III) and a Contracts Analyst (Analyst II). This position falls under the UCSF Health Procurement Department and reports to the Director of Procurement Services.

Ensures that the AllScripts (formally McKesson PMM) Supply Chain Information Systems (SCIS) reliably operates, meets the needs of the users and complies with organizational strategy and direction of Supply Chain Management. Ensures timely response of service requests and conducts quality control database administration activities. Maintains liaison with Finance, IT, and other Medical Center departments regarding technology changes, updates and enhancements.

This position is responsible for the accurate pricing & appropriate markup of all Patient Chargeable Items that affect every patient bill that comes out of the EPIC Apex system. Develops quality assurance process for system management. Insures a high level of automation including automatic PO creation of over 90% of the purchase order lines. Acts as internal consultant to users of Supply Chain Management IS systems. Works closely with the Director of Procurement and provides the technical expertise to insure the continued success of the Supply Chain on behalf of UCSF Health.

The scope of work extends to all departments within the UCSF Health environment, including, but not limited to, the Medical Centers at Moffitt-Long, Mt Zion, Mission Bay and Benioff Children's Hospital Oakland. In addition, this team is responsible for providing analytics to support the work being done to reorganize the five UC Medical Centers to function as an Integrated Delivery Network (IDN).

Required Qualifications

* Five years recent experience working with procurement database, System Development Life Cycle, including Object Oriented design, development, testing, project management and support of mission critical enterprise applications
* Bachelor's Degree in Information Technology, Computer Science, MIS and / or equivalent experience / training
* Expert level knowledge and understanding of technology across various domains
* Advanced experience in broad IT including working with interface management such as EPIC, Pyxis, PeopleSoft, General Ledger
* Advanced knowledge of technology across various domains, computer security tools, best practices and policies including demonstrated experience securing server-based software; advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software and technology and trends; demonstrated skill at analyzing and preventing security incidents of high complexity. Strong security skills for protecting the operating system, software, data and hardware
* Advanced knowledge of business and process analysis functions; knowledge of the design, development and application of technology and systems to meet business needs.
* Experience relaying sensitive information to appropriate parties
* Experience leading others and providing constructive feedback
* Ability to effectively manage operational and project budgets
* Successful history of working in and leading teams to meet business needs
* In-depth knowledge of various areas of IT. Broad knowledge of the IT environment
* Strong technical skills with knowledge of a wide variety of tools and technologies and extensive knowledge in a subset of these skills,
* Advanced skills associated with programming design, modification and implementation. Advanced knowledge of secure software development. Demonstrated ability to create software specifications.
* Familiarity with logical data design and data mapping or data conversion.
* Knowledge of computer systems, applications, procedures and techniques
* Demonstrated SQL / Proficiency
* Demonstrated advanced knowledge, skills and abilities associated with system problem identification and resolution; knowledge necessary to design, set up, operate and correct malfunctions involving technology systems; experience in incident response and digital forensics, including data collection, examination and analysis; ability to learn and support new systems and applications
* Demonstrated experience with database administration; advanced knowledge of database management systems and standards; knowledge relating to highly complex database system design; advanced database querying and modeling skills working with moderately complex databases; knowledge of conceptual database design; skills necessary to develop procedures and standards relating to database management systems; skills associated with implementing database enhancements that improve performance and reliability of the system at the software, hardware and operating system level
* Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
* Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent / related functions. Experience in data integration and the specification of data services; ability to understand and model complex knowledge-intensive processes such as scholarly and research processes
* Demonstrated project management skills
* Skillfully synthesizes large quantities of complex information under pressure; distills it to the most critical issues and draws accurate conclusions, taking into account a high degree of uncertainty
* Keeps clients, superiors, peers, and direct reports updated based on their information needs
* Technical skill to develop, implement and test disaster recovery functions using backup technologies
* Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization; ability to elicit and communicate technical and non-technical information in a clear and concise manner
* Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
* Works independently and as part of a team with ability to enable changes in the business processes and ability to work cooperatively with all group
* Demonstrated problem-solving skills; ability to learn effectively and meet deadlines in a fast-paced environment in order to maximize time-management and efficiencies; demonstrated skill leading technical teams, including organizing workflow and scheduling assignments; ability to work independently on complex technical projects as well as on a team of technical professionals and departmental decision-makers
* Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
* Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently
* The flexibility to orient and work at all UCSF Medical Center locations

Preferred Qualifications

* PMP
* MCSA: SQL Server
* Master's Degree in Information Technology or health related field
* Familiarity with data quality and governance issues and requirements
* Knowledge of test application code in client server environment

Licensure/Certification

* N/A

Living Pride Standards

Service Excellence

* Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
* Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
* Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
* Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
* Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
* Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

* Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
* Picks up and disposes of any litter found throughout entire facility.
* Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
* Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
* Protects the physical environment and equipment from damage and theft.

The flexibility to orient and work at all UCSF Medical Center locations is required.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at diversity.ucsf.edu. UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.

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