Sr. Technical Program Manager Amazon
Seattle, WA

Job Description

Would you like to manage the initiative with huge business impact?

Would you like to understand and gain most advanced Machine Learning technologies?

Would you like to work with the group of ML scientists and SDEs to deliver highly visible, intelligent initiatives?

Would you like to help Amazon to deliver the best-in-class customer delivery experience?

If yes, this position is right for you.

DEX AI team is seeking a Principal Technical Program Manager to lead Amazon's highest-impact, largest-scale delivery programs. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch.

Our team drives complex business problems, leveraging both company-wide platform solutions as well as designing them from the ground up where they don't exist. Delivery is a key part of the customer experience when shopping on Amazon. If you've ever placed an order with Amazon Prime or tossed a low-priced jar of paprika in with your purchase, then you've experienced some of Amazon's delivery programs. We build global technology solutions, going beyond localization to customize programs to the logistics and e-commerce standards in each country where we operate. Not only must our software scale, but it must adapt to regions ranging from downtown Tokyo to remote Alaska.

You will lead and coordinate design/implementation efforts between internal teams to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.

The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

Responsibilities include working with product management to define strategy and requirements, identifying and securing commitment from teams across the company for new initiatives, driving consensus on the technical approach, setting timelines, and leading cross-functional development teams from design through delivery. You'll need to be a strong project manager with technical and business acumen as well as an excellent communicator -- whether working with developers or providing updates to business leadership.

The ideal candidate is an influential technical leader with a knack for getting things done. Who is able separate what's important from what's urgent and find the best path forward from among multiple scenarios, earn the trust of stakeholders, and improve the efficiency of our cross-functional organization.

DEX CX is seeking a Principal Technical Program Manager to lead large scale feature changes to Amazon's highest-impact, largest-scale delivery programs. Key responsibilities for this role will be to work with product team to establish a robust long term business and technical roadmap for these changes, build a healthy cadence of incremental releases across multiple teams to deliver continuous value to customers, and work with technical and business leadership to find creative solution to risk and issues.

Our team has taken on an ambitious goal for 2019 to help customers find fastest deliverable on the retail site. Driving this improvement is a complex undertaking , leveraging both company-wide platforms such as Search, FMA, Promise, and Personalization as well as building new ML models to help us identify the best selection for customers during their shopping journey. We have a launch schedule that start in January 2019 and we expect to drive incremental improvement WW every month across all platforms. In this role, you will be instrumental in defining our technical strategy and working across multiple teams across Amazon to execute on it. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to DEX and cross-functional project teams. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities.

The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current web technologies. The ideal candidate is an influential technical leader with a knack for getting things done, one who is able to separate what's important from what's urgent, and find the best path forward from among multiple scenarios, earn the trust of stakeholders, and improve the efficiency of our cross-functional organization.