The Technical Consultant participates in the technical deliverables on projects involving the implementation of JDA's Supply Chain Planning solution.
JDA Software is currently seeking a Technical Consultant to join our Global Technical Services team. This position will report to the Sr Technical Director. The Technical Consultant is a virtual role with 75% travel.
Responsibilities
* Works with project team to understand and help to refine and define project technical requirements from technical specifications. * Diagnoses technical and business expectations on a project. * Optimizes JDA profit margin through quality design, minimizing unprofitable rework and post-implementation support. * Works with the customer team in the design, development, testing and implementation phases of the project. * Works with customer's MIS team to manage the technical activities of each implementation phase of assigned project. * Participates in customer liaison activities to ensure project success. * Provides estimates to project managers of complex work and resource requirements. * Provides leadership to small technical teams as necessary. * Assists in resolution of problems escalated by the customer or other JDA associates. * Consults with customers/associates concerning maintenance and performance of software systems. * Escalates issues that may have negative scheduling or financial impact. * Estimates specifications accurately.
Qualifications
* Bachelor's Degree. Master's Degree preferred. * 2-3 years of experience with deploying Supply Chain Planning solutions (SAP / Oracle Manufacturing/ Manugistics/ i2) * Ability to travel up to 75% of the time. * Experience with participating in design sessions, resolving technical issues during various project phases. * Working knowledge of Oracle databases and Windows and Unix (including Linux) operating environments. * Knowledge of Unix Shell & Windows scripting, Python and Strong SQL skills. * Experience with analysis of big data, machine learning algorithmic engines and concepts is a plus. * Any Experience integration platforms like Informatica or MuleSoft is a plus. * Must be available to work on projects at various, unanticipated sites throughout the United States & Canada. * Experience working in a temporary project role and participated, to some degree, in a solution implementation targeting specific project requirements as either a customer of JDA's or as a consultant providing services for customers. * Ability to work with appropriate parties to effectively determine rough order of magnitude effort estimates. * Experience conducting technical analysis sessions to understand the functional and technical needs of project requirements and the developed technical solutions to meet those needs. * Strong client facing skills, superlative written and verbal communication skills are a must. * Must be customer focused. * Ability to work independently or as part of a global team. * Ability to work onsite or remotely as needed. * LI-TL1
Our Values
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Check out JDA's blog - Supply Chain Nation - the platform for supply chain trends and innovations.
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