Sr Tech Reporting Specialist - Farmingdale, NY
New York, NY

Job Description

Laboratory Senior Technical Reporting Specialist

Location: Farmingdale, NY

This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries.

The Senior Technical Reporting Specialist will review and monitor units and ranges, troubleshoot any discrepancies, direct team to appropriate corrections, and train and mentor the team. This is an ideal position for anyone with excellent problem solving skills.

Overview of the Role

* Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.


* As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.


* Travel (approximately 5%) domestic and/or international


* Monitors and validates the addition of new lab specific test units and ranges


* Instructs Result Entry team of 28 regarding required changes to data resulting procedures


* Identify discrepancies on Laboratory reports and normal ranges received from worldwide countries (50). Troubleshoots the discrepancy and directs result entry team to appropriate corrections.


* Manages client issue research and resolution


* Performs a quality review process on reference ranges by reviewing a reference range report.


* Determines if global units are correct in comparison with a list of acceptable units.


* Uses technical knowledge to determine if reference units and ranges are appropriate.


* Performs a quality check of test codes within the laboratory system by entering appropriate and inappropriate information to ensure that the system acts as expected.


* Enters lab results and comments for the second time, as a quality check into the system.


* Releases data/results.


* Any other tasks as requested by management.



Role Requirements

* Bachelors in Medical Technology, Clinical Lab Sciences or equivalent science with a minimum 3 years' experience in Medical Technology/Clinical Lab Sciences field.


* Exceptional analytical, reasoning and problem solving skills


* Ability to deal with high stress, excellent organizational skills, ability to multitask, good communication skills, and to be detail oriented.


* Knowledge of MS Outlook and laboratory systems.



ICON is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment