Sr. Systems Engineer
Pleasanton, CA

Job Description

Job Description

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software support products and services, and the leading third-party support provider for Oracle and SAP software products. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients.

We actively seek a Sr. Systems Engineer resident in our Pleasanton, California offices.

Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.

Position Summary

The Sr. Systems Engineer will be responsible for supporting SCCM, Windows, backup & storage infrastructure, eDiscovery tasks and scripting. Additionally, this person will be responsible for supporting our primary data center, our Disaster Recovery site, global remote sites and users. Responsibilities will include management of VMware, Backups, Storage, Active Directory, Databases, Windows & SCCM infrastructure, Alerts, Monitoring and IT tickets. This role is a key position and will be called upon to resolve the highest-level technical issues.

Sr. Systems Engineer must understand and adhere to company's security policies and procedures. The Sr. Systems Engineer will be part of the global team and will be responsible to architect and identify the infrastructure requirements, propose solution, take a lead, coach teammates and keep up with the growing and dynamic environment needs.

Sr. Systems Engineer will be required to demonstrate a strong commitment to customer service and superior communication and organization skills essential in fostering excellent relationships with our team members and employees.

Essential Duties and Responsibilities

* Manage and maintain server, storage and virtual infrastructure which includes VMware Hyper Visor, SRM, EMC and Dell SANS, Direct Attached Storage, Blade Servers
* Proactively monitor, troubleshoot and report backups of VMs, Servers, Databases and Files Shares through Backup Exec, vRanger, Double-Take and Netwrix
* Work closely with other departments to build and troubleshoot virtual systems
* Proactively monitor and troubleshoot systems with SolarWinds
* Manage and maintain Servers, DFS, Active Directory, DHCP and DNS infrastructure
* Automate routine system administration tasks using any scripting language
* Microsoft System Center Suite - patch management, application packaging & distribution, troubleshooting, OSD, task sequencing, deployment testing, log files analysis and reporting
* Load balance power and manage UPS and PDUs
* On-call support as part of a rotation with the rest of the team
* Lead & timely completion of Projects
* Off-hours maintenance support as needed
* Other job-related duties and responsibilities that may be assigned from time to time

Qualifications/Skills/Experience

Location

* Pleasanton, California

Education

* Bachelor's Degree in Computer Science or related field
* Professional Certifications (MCSA, MCSE, MCTS, ITIL, CompTIA A+, VMware) preferred

Experience

* 10+ years systems administration experience
* 5+ years managing Microsoft's SCCM
* 5+ years of scripting experience with PowerShell
* Experience with managing Windows Infrastructure
* Experience with Active Directory Services and Delegation
* Experience with GPO, DNS, DHCP
* Patch management experience
* Experience with VMWare
* Experience with enterprise backup software and Storage
* Experience with Proofpoint (Preferred)
* Experience with Okta (Preferred)

#LI-MH1

Company Description

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products. The Company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, Salesforce, SAP and other enterprise software vendors to save up to 90 percent on total maintenance costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,700 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.

The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs, and to date, the company has saved organizations over $3 billion in maintenance costs.

Be Treated Like the Best

* Rimini Street hires only the best - and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience
* No bureaucracy, thousand-page rule books or politics - just everyone working together to build a great company through service excellence and client success
* Work hard, play hard environment - Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events
* We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation
* All Rimini Street professionals are encouraged to grow and learn new skills

Accelerating Company Growth

* Trading on Nasdaq: RMNI since October 2017
* Added to the US Russell 2000® Index in 2018
* Over 1,700 active clients, including 98 of the Fortune 500 and Global 100
* 2018 Q3 revenue results of $62.6 million, a quarterly increase of 17% year over year
* Supports client operations in 119 countries

Recent Industry Recognition

* Received 33 awards in total in 2018, including 23 awards for excellence in customer service from the International Stevie Awards, the American Stevie Awards, and the Stevie Awards for Sales & Customer Service
* Honored with three Company of the Year awards in 2018, including two gold Stevie awards
* Made the 2018 list for Bay Area Top Places to Work
* The Rimini Street Foundation recognized with a Golden Bridge award in 2018 for Corporate Social Responsibility Program of the Year

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.