Sr. Solution Architect (WMS)
San Diego, CA

Job Description

Position Title

Sr. Solution Architect (WMS - Warehouse Management Systems)

Location

Virtual

Overview

JDA Software is currently seeking a Sr. Solution Architect to join our Consulting Services team, specific to the JDA Warehouse Management Systems (WMS). A Sr. Solution Architect provides leadership and direction to the on-site implementation team on the design and execution of the solution and definition of business process workflows that accompany the solution. The aim of this role is to take ownership of a solution within an implementation project and architect software solutions that solve the customer's business problem, while generating maximum value for the customer. Applicant may be located anywhere in the US. This position requires 75% travel.

Responsibilities

* Responsible for the overall product/business solution design and delivery aspects of implementation.
* Assists Project Managers in planning efforts including detailed project plan task detail (work breakdown structure) based on the specific phase/need of the project
* Facilitates/leads business diagnostics, process analysis and/or design workshops to help flush out as-is and desired to-be solution state and ultimately writes a solution design document to support business requirements
* Leads the writing of functional specifications during the design phase of the project that supports the documented solution design
* Develops functional business process test scripts (step by step instructional how to do) which outline new or updated end-user functional processes supported by the solution design which may include standard application functionality, customized modifications, data interfaces, reports/layouts, prepares for and conducts customized end user training workshops to support application training content outside of base application knowledge / JDA Certifications
* Is a thought leader in their Product Solution area of focus and is able to apply that knowledge to customer situations
* Provides advice to customers regarding industry best practices and process methodology.
* Recognizes and highlights incremental revenue opportunities with existing customers/projects.
* Serves as a functional liaison and attends and contributes to key meetings between JDA project team, key customer contacts, and customer users, up to and including key executive project sponsors
* Understands how the JDA WMS solution can be configured and delivered to better facilitate customer business processes (ensuring ability to design, execute, and deliver)
* Setup and coordinate user acceptance testing efforts which will support final acceptance and critical phase sign-off by the business owners
* Follows up on cases opened up with JDA Support Services to help in resolving defects for the customer.
* Provides non-technical end user support during the 'go-live' and post go live period
* Ensures knowledge transfer is conducted with key customer project team/end users to maximize customers' success (on their own) after JDA's project roll-off
* Communicate project risks that may have a negative impact on the project schedule, scope or budget
* Escalate project issues which surface and cannot be quickly resolved which will have an impact on the project schedule, scope or budget
* Communicates and/or supports the business cases to Product Management Group and Product Development regarding specific trends for future product functionality and enhancements.

Qualifications

* 8+ years of specific experience working within JDA/RedPrairie WMS, either as a customer of JDA or as a consultant implementing JDA solutions for customers. Relevant solutions consulting and implementation experience with other leading supply chain planning solutions such as HighJump Manhattan or SAP may be considered
* Strong business analysis skills, understanding and usage of statistical algorithms, inventory optimization concepts, awareness of tactical planning on overall supply chain required
* Advanced degree in Supply Chain, Operations, Logistics or Operations Research preferred. A combination of Bachelor's degree and relevant industry experience may be considered in lieu of advanced degree
* Current or prior experience working in a management consulting organization or Supply Chain Center or Excellence setting preferred
* Ability to prepare and deliver presentations for user, management, and executive level audiences. Strong verbal, written and interpersonal skills required
* This position requires a minimum of 75% travel.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values

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