Sr IT Project Manager
Irvine, CA

Job Description

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world's largest technology distributor with operations in 56 countries and more than 33,000 associates.

The IT Sr. Project Manager is responsible for establishing and executing all aspects of the project management function for large scale, complex business solutions and infrastructure projects and/or portfolio of small to large sized projects that are delivered across the Ingram global landscape. The Sr. Project Manager role will effectively manage and deliver solutions that involve a combination of the following attributes: project investment that range from small to large multi-million-dollar efforts, multiple project teams, multiple technology disciplines, global or multiple region geographic delivery, geographically disbursed project teams, and/or a high-level technical complexity. The Sr. Project Manager management function includes, but is not limited to: Project Leadership, Planning & Administration, Execution Integration, Resource Management, Project level decision making, Financial Management and achievement of stated Business Outcomes & Objectives. This position must have a mastery of project management methods, critical thinking, analytical decision making and proven prior experience working on a variety of technical development and/or infrastructure projects to succeed within the high paced environment of Ingram Global Information Systems. It is expected that the result of this position will be the delivery of an efficient and effective solution or series of solutions resulting in a competitive advantage for the company.

Your role:

Project Leadership

At the core of project management is the critical personal characteristic of leadership. It is through effective leadership that the Sr. Project Manager will execute all aspects of the project management discipline to facilitate successful delivery. It is a critical aspect of this role that is woven throughout all other essential job functions. These characteristics will be demonstrated through the following:

* The ability to effectively and concisely communicate with all project team members, project sponsors, executives, resources within our matrix organization, supporting IT associates, and Global IT Sr. Staff members, as well as engagement with members of Ingram business teams and partners.
* Establishing an ongoing communications dialogue with the project teams to ensure the project objectives are clear and delivered (Charter), it's importance to the project customer and, that project team members can clearly articulate both the mission and desired outcomes.
* Takes ownership/responsibility for finding solutions to problems and implementing, of not only those items specifically within their area, but holds project team members capable and accountable to do the same in their respective areas.
* The ability to take the forward looking or proactive view on program/project direction and progress to: anticipate possible opportunities to accelerate the program through a different path or approach, or possible issues that can be proactively addressed before they have negative impact the program.
* The ability to effectively facilitate and/or mediate conflict, issues or compliance to govern rules at and across all levels of the project delivery structure, ensuring team productivity by fostering creativity, empowerment, and accountability with in the team.
* To ensure business objectives and benefits are clearly defined up front, and provide the capability to track towards the benefits case, ensuring the business case is realized. This is ultimately the most important element of the project manager's role, to ensure business objectives are achieved and delivered to the organization.

Planning & Administration

* Establishes a project management function based on Ingram standard project methodologies that will be used for the overall execution of a project.
* Establishes the Project Charter in collaboration with the Executive and Project Sponsors to make sure project scope, objectives, authorized budget and business value are clearly stated to be guiding elements for a project team as they execute and successfully deliver the project and desired results.
* Collaborate with Project Sponsors to define and deploy a project governance program for regular project reviews (steering committee), project decision making and major project impact issues that would require Global IT Sr. Staff level involvement.
* Ensures that a project team is clearly defined (internal/external resources) and a project team organization chart with defined delivery roles and responsibilities and reporting structures is created and maintained throughout the duration of a project.
* Creates and maintains a detailed execution project plan complete with project task dependencies, critical path; major deliverables and delivery milestones that are used to manage the effective execution of the project; conduct schedule impact assessments and provide for the resource reporting task classification for financial reporting, inclusive of post-implementation tracking and benefits realization.
* Publish program specific administrative processes and procedures that include but are not limited to: standard status reporting, issues, risk and opportunities management, resource onboarding and off boarding, resource time reporting, and other items require to efficiently execute a project according to establish Global IS project management methodologies and standards.
* Utilize the Global IT standard project PlanPort site to facilitate cross team communication, and to provide a central repository for program working papers and all deliverables (intellectual property capture).
* Establish a master project meeting and sporadic meeting calendars for to ensure project alignment.
* Act as the central point for any and all requested program audit and quality assurance activities.

Execution & Integration

* Create and deliver an effective project launch meeting to ensure all project resources, supporting resources not directly assigned to the project, project sponsors, and supporting business resources are aligned on the project charter, key project management processes and tools, sponsor expectations, deliverables, baseline business metrics to be measured post-delivery, and delivery schedule. The launch meeting is the first major execution integration activity of a project.
* Conduct regular meetings with teams within the project to ensure development, integration points and cross project dependencies remain aligned according the master project plan. These meetings will also ensure that all forthcoming major deliverables are being reviewed and approved according to deliverable processing guidelines.
* Develop and execute a comprehensive change management plan that takes into account both project, business teams, and partner change needs and includes behavioral change considerations and implications, communication, and training efforts. Measure change as it relates to each constituency relative to the impact the work effort has on their activities and perceptions.
* Establish a master communications calendar for standard regular internal program communications to keep project team members informed, external communications to keep projects constituents informed. Help orchestrate the reviews of all such communications for the Project Sponsor to ensure consistent and accurate messaging about the program is made.
* Provide oversight and input to project plan realignment options for project delivery teams should project delays or issue in one or more teams negatively impact the over master schedule.
* Actively manage and communicate regular project status to the appropriate parties; proactively manage project issues, risk and opportunities to minimize project impact,
* Conduct impact assessments (Financial and schedule) on any options identified to address unavoidable or sponsor requested changes to the master schedule and then present them for consideration and disposition.
* Orchestrate any approved master schedule changes throughout the project to ensure that the financial impact and impact to project momentum forward is minimized.
* Conduct impact assessments (Financial and schedule) on any options identified to address unavoidable or sponsor requested changes to the master schedule and then present them for consideration and disposition.
* Orchestrate any approved master schedule changes throughout the project to ensure that the financial impact and impact to project momentum forward is minimized.
* Prepare, communicate and drive cutover plans for all projects moving to production that require integration of multiple teams, infra-structure changes, data conversion or controlled start of business operations. See to the quality of the cutover deliverables, monitor the progress and handle the communications before, during and after the execution, making sure all stakeholders are informed about any risks or issues at all times.

Financial Management

* Ensure the project's time reporting system tasks are appropriately classified in the project plan and that they are reviewed by Global IT Finance for implementation within the applicable Ingram time management system.
* Ensure that all project delivery resources are properly trained on how to record their time on a weekly basis, and that they are doing so to ensure appropriate financial accounting.
* Coordinate with the Project Sponsor and Global IT Finance on establishing monthly project forecast processes and reporting and then ensure the required actions are taken to attain the accurate data to conduct forecasting.
* Assume accountability for project finance control working to keep the project within budget at all times. Whenever the project scope changes, take the necessary actions to define impact to budget and to get approvals if a budget increase is needed.
* Approve the time reports related to the projects.
* Ensure financial metrics to be derived from the project are measured pre and post go-live in order to measure success of the initiative.

Qualifications and Educational Requirement

* BA/BS in Business, Computer Science, Engineering, Science and Math or related discipline with an IT emphasis is required. A graduate degree in Technology, Business or Management is preferred. PMP Certification, LEAN, Six Sigma Green or Black Belt Certification, Scrum Master Certification and ITIL Global Process experience preferred.
* Minimum 8 - 12 years of continuous experience in a project management role across waterfall and agile app/dev environments.
* 5+ years of relevant technical project management on multiple large-scale global IT projects.
* Proven Change Management related activities and outcomes.
* Demonstrated ability to lead, motivate, influence, and drive to results in a highly-matrixed environment.
* Team play yet individual contributor is required.
* Ability to manage multiple complex projects and prioritize effectively.
* Relationship management - within an enterprise globally, among executives, customers and staff; as well as externally with vendors and business partners as required.
* Superior presentation and communication skills both written and oral. Experience leading large cross-function teams and driving consensus among colleagues; ability to lead, motivate, influence, and drive to results in a highly-matrixed environment is essential. Ability to motivate colleagues to peak performance and establish credibility with key decision makers.
* Complex problem resolution under stress and ability to merge diverse technology agendas into a cohesive, integrated architecture by influencing key technology resources.
* Strong people leadership capabilities. Ability to develop and grow a project team that is skilled and motivated to deliver against commitments.
* Interpersonal skills that allow for effective 1 on 1 and group interactions with the ability to change approach depending upon the audience.
* High performance dedication, including attention to the details that matter, and willingness to work issues to successful closure with strong results orientation driving change in a complex matrix environment.
* Critical thinking and strong decision-making skills using analytical thinking without analysis paralysis. Strong result driven orientation.
* Ability to show independent sound judgment and creative problem-solving techniques in a highly complex environment.
* Experience with modern IT project management software applications - Planview preferred.
* Strong knowledge of Microsoft Office, PowerPoint, Visio and Project required. Additional knowledge and skill specific to the assigned project is required.
* Understanding Agile, its framework, methodologies and execution.
* Identify, track, assess, mitigate issues, risks, at multiple levels of the project / initiative.
* Good understanding of financial management.
* This is not an exhaustive list of job duties.
* Position may require at least 25% travel, including international travel.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.