Specialist Solutions Architect
New York, NY

Job Description

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Sales team is looking for a Specialist Solutions Architect with a combination of presales architecture experience and technical skills to join us. In this role, you will work closely with the account and specialist sales representatives to achieve sales and revenue goals, evaluate technical requirements of new sales opportunities, and develop technical solutions that meet the needs of prospective customers. You'll guide practical workshops and deep-dive demonstrations of our offerings, and deliver limited-scope proofs of concepts. As a Specialist Solutions Architect, you will also work with Red Hat's innovative cloud offerings, including Red Hat OpenShift, Red Hat OpenStack Platform, and Red Hat Virtualization. Successful applicants must reside in a state where Red Hat is registered to do business.

Primary job responsibilities

* Partner with sales specialists within a designated territory and serve as a technical point of contact for customer opportunities
* Ensure that revenue quota, deployment, and service objectives are met while maintaining a high level of satisfaction among existing and prospective customers
* Develop and implement cloud sales strategies to help ensure that Red Hat's objectives are met
* Present Red Hat's solutions and technical proposals to existing and prospective customers
* Guide the gathering of architecture, design, and presentation of solutions to meet customer needs through workshops and other activities
* Research and write responses to technical sections of requests for information (RFIs) and requests for proposals (RFPs)
* Support presales workshops, demonstrations, proofs of concepts, evaluations, and benchmarks
* Work directly with Red Hat's cloud solutions
* Contribute to the team effort by sharing knowledge, documenting customer success stories, helping maintain the team lab environment, and participating in subject matter expert team initiatives
* Participate in product trainings and complete ongoing continuing education requirements to grow and enhance your skills
* Attend internal meetings with Engineering, Product Management, and other teams to provide information, presentations, demos, or other crucial feedback for our offerings

Required skills

* 3+ years of experience with Linux or other Unix operating systems in the areas of system administration, integration, or development
* 2+ years of experience as a sales engineer or in an equivalent role supporting enterprise accounts, or 3+ years of experience in operations roles like system architect, senior system engineer, or site reliability engineer
* Experience with containers and container management tools like Kubernetes or PCS
* Experience automating tasks and deploying and troubleshooting via tools like Red Hat Ansible Automation, Puppet, Chef, or Terraform
* Experience working with virtualization infrastructures like VMware vSphere, Xen, KVM, or Microsoft Hyper-V
* Experience with Amazon Web Services (AWS) or Microsoft Azure
* Understanding of core networking topology and devices like switches, routers, firewalls, and load balancers
* Excellent presentation skills
* Excellent written and verbal communication skills; comfortable giving presentations and speaking in front of an audience
* Willingness to travel up to 50%

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.