About
Job Description
Job Description
Schedule: Will participate in an on-call support rotation - approx. 1 week per month
Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.
You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, we are on a continuous journey of discovery and development. It's this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.
* Basic Purpose:
The Sr. Technical Lead position serves the following purposes:
Assumes a senior technical lead role in Business Process Management (BPM) and system integration projects
Designs, develops and implements BPM solutions and system integration components
Serves as subject matter expert on BPM and related technologies
Provides technical expertise throughout application development phases from inception to requirements, elaboration, construction, deployment and maintenance
Supports production applications and systems; ensuring each system operates per service level agreements, and complies with government regulations and industry standards
Duties and Responsibilities:
Collaborate with senior leaders, business partners, architects, project managers, and IT Infrastructure colleagues throughout development
Lead a team of developers within a Pega COE (Center of Excellence) and actively manage project risks and issues.
Ensure re-usability of modules, set and enforce standards and best practices across all BPM applications
Maintain knowledge of the latest versions, features etc. of Pega BPM and CPM technology
Define BPM roadmaps in collaboration with Enterprise and Solutions Architects
Lead BPM development projects to build foundation and to integrate operational systems
Develop viable solutions to complex business requirements on mastering enterprise data
Take lead on assessing complex issues and driving them to resolution
Serve as primary contact for vendor engagements during development phases
Provide project estimations
Support project manager during planning and development phases
Provide training and guidance on BPM concepts and related technologies
Perform design and code reviews
Ensure development compliance with established development methodologies, company policies and security standards
Evaluate emerging technologies, application architecture, development trends / methods and industry best practices
Active contributor and participant throughout application development phases using RUP and/or Agile
Lead and manage Direct Capture of Objectives (DCO) requirements gathering sessions, meetings and presentations.
Design BPM and system integration components using class, data, object, sequence and user interface models
Develop code based on design specification
Create and execute unit test cases and support QC, load and integration testing
Create implementation plan to deploy software in development, staging and/or production environments
Provide production support
Partner with our vendors including managing the escalation process with Pega Cloud Solutions, PegaProduct Engineering and other 3rd party vendors)
Supervision Exercised:
May have some direct reports (PEGA Software Engineers)
Will be responsible for recruitment and oversight of contract developers
Qualifications:
Education Preferred: Bachelor's degree - BA or BS - or equivalent
Work Experience:
Minimum of 7 years of progressively responsible experience with Pega and Java development using Websphere, WebLogic (or equivalent) and Oracle in n-tier environment.Below lists the required knowledge and experiences.
Demonstrate an advanced knowledge of PEGA architecture, design and implementation features
Experience with PegaRules Process Commander (PRPC) methodology and the main features, tools, frameworks and limitations. Experience in writing connectors, services, user interfaces and decision rules.
Experience with Pega PRPC including BIX Reporting, Business Rules Engine, DCO (Direct Capture of Objectives) , CTI integration with Avaya (Pega CALL), CPM,and SSO Integration
Experience in a variety of technologies, including but not limited to, Java J2EE (Servlets, JSPs, Struts, JSTL, JDBC, EJBs, JMS, XML, Web Services - SOAP & REST), .NET, Oracle, PostGRE, DB2 and MS/SQL
Service oriented architecture
Design patterns
Data modeling
Windows, HPUX or Linux
Pega Certified Lead System Architect (LSA) or certified as System Architect (CSA) and Senior System Architect (CSSA)and commit to complete LSA within 6 months of joining Quest
Required Skills:
Pega Certified Lead System Architect (LSA) or certified as System Architect (CSA) and Senior System Architect (CSSA) and commit to complete LSA within 6 months of joining Quest
Other: Other qualifications should include the following:
Thorough understanding on master data management concepts and solutions, and extensive implementation experience
Thorough understanding of data modeling and database programming
Experience with Pega BPM, or other equivalent BPM solutions
Experience in solution architectures for BPM solutions using heterogeneous applications, technologies and platforms
Experience in designing, implementing and deploying service oriented architecture solutions
Experience in optimizing large, high volume databases
Excellent communication skills - both oral and written
Excellent facilitation skills
Excellent problem solving skills and proven ability to systematically debug problems and isolate root cause
Ability to work in a matrix environment - collaborating across different IT functions
Load testing using LoadRunner or equivalent (desirable)
Domain knowledge of the Healthcare environment including HIPAA
PMP and/or Agile ScrumMaster certification
Black Belt certification (desirable)
Critical Competencies
Learning on the Fly
Decision Quality
Priority Setting
Customer Focus
Problem Solving
Informing
Technical Learning
Functional/Technical Skills