Job Directory Solutions Architect - Managed Services (Cloud & Compute)

Solutions Architect - Managed Services (Cloud & Compute)
Chicago, IL

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Job Description

The Company

Hitachi Vantara, a wholly owned subsidiary of Hitachi, Ltd., helps data-driven leaders use the value in their data to innovate intelligently and reach outcomes that matter for business and society - what we call a double bottom line. Only Hitachi Vantara combines 100+ years of experience in operational technology (OT) and 60+ years in IT to unlock the power of data from your business, your people and your machines. We help enterprises store, enrich, activate and monetize data for better customer experiences, new revenue streams and lower business costs

The Role

The Solutions Architect - Managed Services position will help us define and drive the growth of the Hitachi Vantara Global Managed Services Cloud and Compute business. We require a candidate with broad technical and business skills along with professional services experience to help shape both the technical and service architectures which comprise our Managed Services.


* Manage opportunities and assist sales teams in the preparation and delivery of Managed Services proposals and pricing
* Assist the Global Lead MS Sales Support in identifying, developing and roll-out of new service offerings
* Ensure customer requirements have been understood and incorporated into engagement scope
* Identify and define specific ITIL-type tasks that will be performed as part of the managed service and their associated measurable outcomes
* Define skill-sets required and identify staffing candidates and resource selection to drive delivery excellence
* Assist in the development of internal or partner capabilities as required
* Measure, ensure, and validate that customers receive services that meet their expectations
* Evangelize and educate our product and services sales organizations on the capabilities and solutions we can offer
* Expect 50% to 75% travel across AMER with some global travel


* 7 years of technical pre-sales consulting and/or project management experience preferably from a major outsourcer, system integrator or hardware vendor
* Possess the ability to facilitate, as well to take a leadership role in workshop discussions
* Ability to relate to and communicate at all levels with technologists and management
* Private and Public Cloud Architectures
* IaaS / PaaS / SaaS technologies
* DevOps and Agile Development methodologies including Continuous Integration
* Understanding of Application Assessment, Modernization and Migration methodologies
* Server architecture and technologies from various vendors
* Public Cloud Platforms such as AWS, Azure and Google Cloud
* Heterogeneous OS environments including Wintel / Linux / Solaris
* Infrastructure Architecture (Virtualisation / Storage / Networks / Security Services)
* Container technologies & Microservices architectures
* Data Center and Cloud Transformations
* Develop TCO Analysis for specific customers during the sales engagement
* 1 year of experience in a leadership role in a managed service practice or business unit
* Experience implementing ITIL and or operational best practices
* Experience assembling teams to perform services engagements
* Engagement management experience
* Sales support experience
* Experience working in a matrixed environment
* Consulting experience; providing customers with strategic and tactical planning for technology solutions
* Understanding of cloud, compute technology and compute management practices including server virtualization technologies
* Successful candidates will have excellent analytical/problem solving abilities, leadership and sales skills
* Excellent verbal and written communications skills, presentation, customer, business and negotiation skills


* Bachelor in a technical discipline
* Accredited VMware Technical Sales Professional
* AWS Technical Professional
* ITIL Certification preferred
* PMP certification preferred


We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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