Software Development Manager- Omni Store Engineering
Dallas, TX

Job Description

COMPANY OVERVIEW

For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates work towards the goal of enabling our customers to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

DESCRIPTION

This position is for a Manager, Point of Commerce Engineering who will help us plan, design and execute on our next generation store applications and platform. Manages multiple complex work streams required to execute complex projects and programs that deliver highly reliable systems on-schedule, on-budget, to the committed scope.You will be leading a team of engineers that will develop advanced technical solutions, do design and development for our current Point of Commerce and Restaurant applications as well as help in Cloud based transformation of next generation solutions. Provides clear direction and leads POS team in the areas of scheduling, technical direction, future planning and standard development practices. Identifies opportunities for innovation and continuous improvement.

Major Duties and Responsibilities

* Manages distributed technical team comprising of Software Developers, QA Developers, Performance Engineers and Operations Developers.
* Responsible for all design decisions and able to lead the team from technical perspective.
* Develop technical roadmap for Store applications team across all brands
* Manages multiple complex work streams required to execute complex projects and ensures delivery within scope, on time, and to budget.
* Passionate about enabling next generation experiences for our customers / associates
* Identifies opportunities for innovation and continuous improvement.
* Ensures technology implementations are release ready and can be supported in production.
* Understand technical implications of decisions with ability to challenge direction as needed.
* Strong communication and presentation skills.
* Ensures communication and alignment between all teams.
* Ensures and can provide evidence that projects are meeting milestones and deliverables.
* Resolves issues, roadblocks and changes, and escalates as needed.
* Responsible for IT project budget forecasts/projections and financial reporting.
* Point of escalation for all technical team members.
* Drives successful integrations with internal and external teams, including vendors.
* Maintains technology program roadmap
* Ensures team is following all processes, procedures, and templates used in department or organization.
* Identify for improving any processes or procedures that are outdated or obsolete.
* Create a culture of continuous improvement, change and world class delivery.

QUALIFICATIONS

* Bachelors in Computer Science, Information Systems or equivalent. Masters degree is preferred.


* 8 years of Software Development experience, including 1-3 years as Technical Lead / Architect.


* 2 years of experience working with distributed teams.


* Strong retail experience implementing and delivering customer facing Point of Sale Systems


* Experience building cloud friendly architectural solutions for both fixed and mobile technologies


* Strong understanding and experience leading teams using Agile and Scrum principles.


* Experience with automated testing, deployment pipelines and cloud based infrastructure.Excellent written and oral communication skills; ability to communicate effectively with a broad spectrum of roles and titles


* Ability to collaborate, influence and build partnerships.


* Experience designing and implementing effective process development.Experience applying change management best practices to strategies, projects and programs.


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Preferred qualifications

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Experience working with Product Teams.
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Exposure / Experience with Cloud Native Architecture solutions to power our next generation POS solutions - Microservices, Spring Boot, Spring Cloud, Node JS, AWS, Serverless (FaaS), NoSQL
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