Software Development Manager Amazon
Seattle, WA

Job Description

Passionate about building, owning and operating massively scalable systems? Experienced in building and leading teams of highly competent software engineers ranging from new graduates to seasoned managers and architects? Want to make a billion-dollar impact? If so, here is an opportunity tailored for you.

Who are we?

It's no secret that Amazon relies on its technology to deliver millions of packages every day to its customers - on time, with low cost. We, the Delivery Technology organization, build the complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. We are a fast growing business and our technical journey has only started. Our mission is to build the most efficient and optimal transportation system on the planet, using our engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, and optimization techniques, and operate high volume, low latency, and high availability services.

Amazon's global fulfillment network enables any merchant in any of the geography ship items that you order on Amazon, to any place on earth. There are a variety of ways in which we can acquire items from vendors to our warehouses, ship items from one location to another, and several intermediate locations through which the package travels before reaching the customer. There are millions of such packages, each with different attributes, and different delivery requirements. What results is a highly dense graph of source, intermediate and destination nodes, with arcs between them representing possible paths for packages, with different costs and times along each arc. Accounting for all these constraints, and maximizing the number of shipments shipped, while minimizing cost, providing a variety of delivery options and maximizing delivery performance is Transportation Engineering's primary focus.

What will you do?

Our team, SSP (Sortation Services and Products), builds the technology that enables manual and automated sortation, containerization, loading and unloading processes at over 2k nodes in Amazon's worldwide transportation network - Fulfillment Centers (FCs), IXDs (Inbound Receive Centers), Sort Centers (SCs), Amazon Air Gateways and Delivery Stations (DSs). We also build visibility platforms that enable operations managers to monitor and refine their volume, staffing and building configurations to optimize their operational processes. In this role, you will work with business teams world-wide to define organization roadmaps, drive execution of technology projects, drive operational excellence initiatives and manage technology operations. As a manager, you'll need to build, manage, and mentor one or more engineering teams towards achieving a focused mission. You'll work in a high volume environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains.

To accomplish this, you will be expected to have an established background in building highly scalable systems and system design, excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating web-based applications and/or web services-based applications, especially at massive scale, will be very applicable and helpful. You will also be an expert in building and developing high performance teams. Prior experience in leading multiple disciplines (dev/test/pm) will be a big plus as well.

Come and see for yourself why we are one of the most admired company in the US, rated #1 in Innovation and # 1 in Customer Service, and be part of our tradition of working hard, having fun and making history!